Regional provider of housing choices, compassionate healthcare, and innovative services to support connected, fulfilled lives for older adults. I support this mission, providing occupational therapy services to residents of LTC, TCU, and assisted living apartments.

• Revitalized the restorative nursing program, according to 90-day review• Established electronic storage and communication system of residents’ restorative care programs facilitating frequent review by therapies and nursing• Applied biomechanical principles in active, active-assisted, and passive range of motion• Exercised creativity to inject meaningful occupation into rote routines• Advocated for resident needs with nursing, occupational therapy, and maintenance

• Contributed directly to nursing home resident care• Documented resident dietary intake.

• Developed professional behaviors suitable to a healthcare setting such as protecting patient privacy and presenting a positive image of the organization to the public• Provided information technology services in a lifespan community healthcare system

Work with two other owners in web development. Maintain web servers. Provide customer service and billing. Provided freelance in-home technical support and video production services.

Manage a retail store / technical service center / internet service provider including: in-person and over-the-phone technical support, sales (including computer systems I built), purchasing, inventory control, accounts receivable, accounts payable, customer records.

Administrate religious education programming for two Catholic parishes. Duties included: securing and supporting program volunteers, evaluating instructional materials, developing programs and schedules, providing instruction to all age groups and in classes that varied in size from 1 to 30. Provide informal technical support and tutorials for parish staff including word processing, Internet connectivity and usage, and hardware support.

Instructed and assisted web-hosting clients in the functionality and maintenance of their web and e-mail servers. Contributed to technical solution database. Provided inter-office hardware and software support.

Provided software and hardware technical support for executives and support staff at 3M Medical Products Division. Wrote and presented technical instructions at the user level.

Provided software and hardware support for a multi-client corporate helpdesk. Was instrumental as a technical and procedural resource for management and other specialists. Was the technical team member in the planning and implementation of two contracts that included interstate travel to the client sites, development of call scripting and on-going relations with the clients.

Provided software support for Compaq customers. Served as the point of escalation for both technical and customer relations issues.