Wayne Davis Email & Phone Number

Brisbane, Australia

This position effectively covers all tiers of support. One moment I'm helping someone fix their view in Outlook, the next I'm working on an infrastructure migration. This can sometimes be brutal intellectually, but it keeps you well rounded. Rampant is by far the healthiest work culture I've experienced. If I present a good idea it often becomes part of process. We openly share our knowledge internally and study is encouraged. If I'm sick or have an urgent family matter, I'm supported. So I'll probably stick around until they kick me out or I simply age out of the job.

Initial Formation: When I finished working with my last position, I decided that I was ready to start my own business so that I would have creative control, complete autonomy, and would be sweating over something that would benefit me and satisfy my expectation of what such an organization should be to the community. I also wanted to avoid working 40-80 hours per week to receive a miniscule fraction of the revenue that work generated. I've been very happy with my decision and I have every confidence that my clients would suggest that this has been a win for them as well. This worked out exactly as one might have expected. It turns out that you need good marketing and accounting skills to run a business. Technical prowess alone doesn't cut it.

Southport, Qld

Technical account management and third tier planning and support for VMWare, and MS Windows based servers, specializing in IBM hardware.

Brisbane, Australia

Forthcoming

Build and maintain Microsoft servers and networks, with a focus on HP hardware.

Here I designed and maintained IT infrastructure for 5-80 end point networks. Some clients with remote offices, mostly relying on Citrix presentation server. Many new client solutions I fostered include disaster recovery and virtualization implementing Citrix XenServer and vConverter.My role required many hats. I designed, planed, and implemented solutions and created standardization of the process which allowed us to take ownership of a clients IT infrastructure. I also worked to help implement policies and procedures to create an SOE environment, and to make sure any special intricacies, procedures, or idiosyncrasies were accessible to any technician currently supporting our varied client base.I worked with vendors to provision parts and software. I also regularly did bench work as required.

Engineer and maintain all aspects of IT infrastructure. Liaison with Executive and administrative arms of organization to define results, then work with staff, students, and IT crew to draw final outcomes. I started here as a technician, and moved to management in a very short amount of time. Although I could now perform the tasks required from me in my final position, I was honestly not groomed properly, and was thrown prematurely into the position as the schools growth superseded it's infrastructure.

This was a job I took to get away from an unhealthy corporate culture where I was not given the resources to meet the demands made of me, or remunerated for my efforts in an equitable fashion. I took a 9K pay cut to work here. I didn't like leaving this organization, but was offered a similar position with greater salary and more room for growth. I wasn't in a key position, and I knew that in the final analysis, my skill set might have been unique, but wasn't required for this position.

Perform PC, Router, and Server installation and maintenance for educational and corporate clients. Fostered custom solutions addressing VPN, e-mail, and network service requirementsas needed.

Ict, Business Management, Economics, Communications, Information Technology

Activities and Societies: Innovation CentreI try to dedicate Monday through Wednesday to my education. Currently I’m looking at getting.

Citrix Certified Administrator, Xenserver