Wayne Deters Email & Phone Number

Springfield, Mo, Us

Republic, Missouri, United States

Data Engineer Assembled large, complex sets of data that meet non-functional and functional business requirements. Identifying, designing and implementing internal process improvements optimizing data, and making automated processes more efficient. Building required infrastructure for optimal extraction, transformation and loading of data from various data sources using SQL and Excel. Built analytical tools to utilize the data pipeline, providing actionable insight into key business performance metrics including operational efficiency and customer deliveries. Worked with stakeholders including data, design, product and executive teams and assisting them with data-related technical issues. Computer Operations SupervisorComputer Operators supported the users of automated computer systems by working to improve and maintain important computer processes. Their responsibilities varied depending on the departmental size and responsibilities. A few of the activities that my team was responsible for were identifying and correcting files, system errors, performing data processing operations according to a business production schedule, maintaining computer equipment and collaborating with developers and systems analysts to resolve system problems. The operators also maintained and managed processing logs, along with updating the documentation processes and procedures for multiple departments. The operators also answering questions and did troubleshooting for the usersResponsibilities as Operations Supervisor was to oversee the organizations automated activities on a daily basis. Supervise 8 computer operations and 9 quality assurance controllers.

Springfield, Missouri Area

Analyzed individual company information (revenue targets, EPS, option volatility, competitors) • Management and coordination of all hardware and software • Management and coordination of all available applications and the use of the applications • Placing orders, staying up to date on financial news, data analysis, reading and analyzing analyst reports • Putting in orders to be executed at the market open, placing orders for closing positions before the end of the day and verifying trade confirmations

Springfield, Missouri Area

Responsible for IT Software Development, Change Management, Release Management, Monitoring Tools, IT Operations, Service Delivery, Defect Management, Resolution and Reporting. Responsible for the estimating, scheduling, and resource allocation for software development projects and application support tasks for the team. Scheduling often involved the utilization of resources from other teams, which required coordination between teams. Used Agile, Scrum or Waterfall software development lifecyclesImplemented software development methodologies and processes to improve quality and increase productivity. Responsible for assisting with system testing and documentation which included design documents, test plans, installation instructions and internal release notes. Responsible for the maintenance of applications which included issue logging, tracking, analysis, release, change, reporting management. Was the product liaison with the Product Manager, Engineering team, Product Support and Project Managers. Preformed duties as project manager and/or scrum master when necessary.Implemented a stand-up meeting for the support team, which completely changed the thinking and accountability of getting things done.Problem Resolution – fixing rout cause not just the symptom (Diagnose and resolve).Managed Coached, Mentored and Trained 12 developers to provide a consistent base of knowledge.

Responsible for the daily activities of the QA staff assigned to various and multiple projects; Monitor the successful completion of the quality initiatives at every step of the Software Development Life Cycle SDLC (Agile, Scrum and Waterfall). Continuously streamline and improve the testing life cycle to ensure test planning, execution and reporting are effective and coordinated. Identifies and communicates risk and risk-mitigation strategies. Established, implemented, and improved QA test procedures, process, and quality standards in accordance with overall development and product releases. Mitigated QA risks including escalation to senior management, and collaborated with cross-functional teams to ensure testing quality. Participate or provide oversight in gathering requirements, developing test strategies, plans and procedures, coordinate testing and developing and / or reviewing test automation with test team. Worked with managers to develop resource allocation and QA plan for the quality assurance team. Planned and prioritize test efforts and resolution of defects based on trade-off between severity of defect, impact to committed release and delivery dates, and customer needs and expectations. Provide leadership, performance feedback, mentoring, and career development planning to team members. Continuously looked for ways to improve the efficiency of the team (CPI). Responsible for mid-year, annual reviews and department budget. Managed 9 QA analyst and acceptance testing groups.

•Quality Manager of Facets upgrade from 4.31 to 4.71 and 5010 upgrade•Testing Strategies and Matrix tracking of all deliverables effected by the Facets Upgrade• Focusing on EDI testing (Interfaces, Extensions, Reports and Letters)• Lead departments in developing Test Plans and Test Cases based on business requirements• System Tested health care configuration and associated development objects (e.g. data exchanges, custom reports, and data conversion)•Tested replicated production level end to end processing and includes converted data, interfaces, extracts, letters and reports.•Planned, scheduled, and directed resources during System and Integration testing

System Test Manager for a QNXT upgrade.Managed the development and the execution of the System Integration Test. It was designed to validate system processing and process design in an integrated environment. This was a multi-function application-testing event that focused on the exchange of data between applications from the origination point to conclusion. The emphasis on this testing was to ensure that data is handled properly between and within applications and that expected data movement is predicted and validated for accuracy, completeness, and performance. This testing replicated production level end to end processing and includes converted data, all configuration, interfaces, extracts, letters, reports/formatted outputs, workflows, stored procedures and batch cycles. Implemented the use of Quality Center during this project to track requirements and the execution of test cases and related and non-related defects. Worked with all departments of client to develop appropriate Testing Requirements, Scenarios and Test Cases. Managed 30+ testers during the execution of the test cycles. Develop automated tools/methods and application of necessary resources. Responsible for all Service Pack and Release upgrade regression testing.

Technical management services to manage the implementation of an upgrade project Responsible for managing the project’s schedule, scope, cost, resources, quality, risk, communications, and project integration from a Technical aspect. Served as a healthcare/health insurance expert advisor to the Project Manager and Project Sponsor. Work with the project’s assigned leads to coordinate the assignment, tracking, and completion of technical tasks focusing on the analysis and quality assurance.Focus of ResponsibilitiesManagement of all hardware and software Management of all available applications and the use of the applicationsCreation of all required environmentsManagement and maintenance of all environmentsExecution of conversion scriptsValidation of Conversion scripts (Data)Tracking of Migrated ObjectsCode adjustments and re-execution scripts on scheduled and non-scheduled basesSecurity to Application and DatabasesSignoff that all data converted correctly based on Structure and Data Content

Responsible for System Integration Testing (Approach, Discovery, Design and Delivery). Responsible for the System Integration Testing related to health care configuration and associated development objects (e.g. data exchanges, custom reports, and data conversion). Worked with all departments of client to develop appropriate Test Plans, Use Case and Test Cases. Plan for, schedule, and direct resources to perform System Integration. Develop automated tools/methods and application of necessary resources. Responsible for all Service Pack and Release upgrade regression testing Responsible for day-to-day project management – risk management planning task definition and assignment, reporting to project stakeholders, subcontractor management, and issues management.

Responsible for the configuration and QA of health care benefits plans and properties. Plan for, schedule, and direct resources to perform benefit configuration and QA. Lead the enhancement of the Benefit Configuration approach, addressing the use of automated tools/methods and application of necessary resources. Acted both as a team manager and team member to perform Benefit Configuration and QA. Collaborate with Client IS team members and Software vender staff to remedy configuration issues. Ensure appropriate documentation of the Benefit Configuration process.

Responsible for the quality assurance initiatives related to the health care configuration and associated development objects (e.g. data exchanges, custom reports, and data conversion) – developed QA Approach document, designed QA management and tracking tools and procedures, identified and trained QA staff, develop task list, schedule, and manage QA resources throughout project phases. Oversee and direct multiple contracted resources to manage project schedule. Responsible for all Service Pack and Release upgrade regression testing Management of all consulting and client resources related to the QA of healthcare software. Responsible for day-to-day project management – risk management planning task definition and assignment, reporting to project stakeholders, subcontractor, management, and issues management.

Consultant - QNXT X12 Transactions mainly 834Developed and design specifications for data conversion, test plans and testing Scenarios for the intercepting of XML files after the X12 file has passed through Biztalk. Provided leadership during the development phase of this process and the training of the client users.

Lead data conversion for HIPPA compliancy. Model and applied software engineering methods and techniques to the design definition, development, evaluation, integration, Work independently or cooperatively with other software developers and/or testers, often assuming technical and project leadership roles. Considered a technical authority in a specific application. Have participated and supported the Configuration of Dental, which included configuration of Carrier, Program, Policy, Employer, Benefit Plan, Prior Auth, Benefits, Contracts, Contract terms and setting of all edits at multiple levels.

Complete analysis, evaluation, development and testing necessary to complete maintenance and enhancement request. This included documentation and implementation of modified and new code. Perform research activities that were requested by the customer.

Provided leadership during fact finding and testing procedures for Y2K project. Lead system testing during development and execution of test plans during the Y2K project. Compete analysis and evaluation for system coding and testing. Perform research activities to provide system test results.

Complete analysis, evaluation, coding and testing necessary to complete enhancement requests. This included documentation and implementation of modified and new code. Perform research activities as required when customers, subordinates, supervisors, and Data Center personnel unresolved issues or questions.

Participated in formulating the requirements and specifications for programming services, as well as developing program specifications, run to run logic charts and related documentation required to design file structures, program logic, and prepare conversion plans for new or upgraded system. Develop, Maintain, Test and debug COBOL programs.

Maintain and Develop Client/Server applications using PowerBuilder and InfoMaker. Prepare new, changed existing, test and debug applications to insure that every allowable transaction is correctly processed and the non-allowable transactions fail or are flagged. Verify application coding, documentation and output samples to insure their accuracy and compatibility with application specifications and department standards.

Coordinate and Participate in training of computer operations staff, supervision of computer operators (Input area, Scheduling, Tape Room and Print Shop) and report distribution clerks.