Owner-OperatorRan day to day successful retail store. Hired and trained technicians in printer repair, how to remanufacture laser toner printer cartridges, ink cartridges, and how to trouble shoot all of the above. Delivered products to business customers.Consistently ranked in the top 125 out of 600 + stores in sales.Cold called on potential customers and attended Chamber of Commerce events and tradeshows.Improved workflow, productivity and quality as new methods, processes or products were developed.Interacted with customers on a daily basis. Trained all personnel how to take care of customer needs to create customer loyalty both in person and by telephone

Created a series of ergonomically designed checkout counters for the supermarket industry stores working with their risk management executives for a safer and more productive counter. My basic design is still being used at Publix, Winn-Dixie and other supermarkets.Conceived a product line of high productivity pharmacies through work flow analysis, space utilization, unique shelving arrangement, created ergonomically designed work stations, with gravity fed vial and cap dispensing bins, fast mover shelf and conveyor to help eliminate walking and to increase productivity and accuracy for the supermarket industry.Reduced engineering man hours 85% by creating 3D modular cabinet modules with all options and bill of materials creating a plug and play for the pharmacy line.Reduced assembly man hours 60% by inventing a fastener-free aluminum sneeze guard extrusion for salad bars and food merchandisers.Instrumental in the design of multiple turnkey coffee kiosks for the supermarket industry with high gross margins.Discovered and evaluated new materials and processes to improve products or to reduce costs.Coordinated new product implementation with Engineering and Manufacturing.Hired and managed a small staff of designers.Supported sales department by creating and preforming presentations to supermarket industry executives.