Wayne Dillner Email & Phone Number

Noble, Ok

Noble, Oklahoma

Rockford, Illinois

Level 1/2/3 hardware and software support for PCs, servers, printers, OS, and applications in multi-domain Active Directory environment for Winnebago County government enterprise, encompassing over 2100 end users and over 1,900 hosts in total. | Key member of revenue-generating operation providing level 1/2/3 hardware and software support for PCs, servers, printers, OS, and applications for 32 smaller governmental and municipal entities in two-county area, encompassing over 600 end users and nearly 500 hosts in total. | Perform support functions at customer’s location as well as remotely via web-based GoToAssist, and Microsoft Remote Desktop. | Track support tickets using web-based NetSupport Service Desk. | Create, maintain, and deploy PC images using Symantec Ghost as well as Microsoft Deployment Workbench/Toolkit, Windows System Image Manager, and Windows Deployment Services. | Administer servers running Microsoft Server 2003 through Server 2012 R2, plus SBS through 2011. | Configure, monitor, and troubleshoot nearly 200 nightly backup jobs. Backups utilize Symantec Backup Exec, Vembu StoreGrid, and Backup4all. | Create and maintain Exchange mailboxes and distribution groups. | Administer Active Directory user accounts, OUs, security groups, GPOs, file shares. Import / export / maintain Active Directory data using PowerShell, CSVDE, LDIFDE, and other utilities. | Create and maintain written documentation for IT procedures for user community and colleagues within my department.

Winnebago, Il

Maintained user accounts in 1600-student Novell NetWare environment. | Pulled and terminated Cat5e Ethernet cabling, installed network drops, updated Visio maps. | Deployed images to computers. | Configured, deployed, and managed network printers.

Rockford, Illinois

Structural design for a wide variety of commercial, industrial, educational, and institutional building types. | Collaborated effectively with architectural, mechanical, electrical, and plumbing designers (in-house staff as well as outside consultants) to successfully integrate building structural requirements into each project. | Generated structural drawings using AutoCAD. | Performed structural design calculations using manual and automated/computerized methods. | Reviewed construction progress and worked with building contractors to resolve issues.

Champaign, Il

Performed pre-purchase home inspections for home buyers.

Champaign, Il

Taught full-semester undergraduate-level structural engineering courses as needed to fill in for permanent faculty on sabbatical. Solely responsible for creating and delivering lectures, running lab/discussion sessions, creating quizzes and exams, and determining grading criteria.

Champaign, Il

Architectural design and detailing for a wide variety of commercial, industrial, educational, and institutional building types. | Collaborated effectively with structural, mechanical, electrical, and plumbing consultants to successfully integrate all disciplines into each project. | Generated architectural drawings using hand drafting as well as AutoCAD. | Reviewed construction progress and worked with building contractors to resolve issues. | Participated in the operation of the company as part owner.

Information Technology

57 credit hours of IT-related course work

Bachelor Of Science (Bs), Engineering Mechanics

Master’S Degree, Architecture