Wayne Dolan Email & Phone Number

Assisting with personal care needs.

Responded to between 40 and 80 calls daily and solved 85% of their concerns resulting in increased customer satisfaction.• Dealing with confidential customer information• Data input using an internal computerised system• Building a rapport with customers

Communicated with customers face-to-face in various settings such as ticket bookings desk, confessionary desk, bar staff and food service counter, varying between four different service platforms whilst remaining efficient, calm under pressure, delivering a professional and friendly attitude and performing cash handling activities.

Achieved daily target sales set by management which increased weekly.Handling large amounts of money and valuable items etcDealing with confidential customer informationData input using an internal computerised systemBuilding a rapport with customers

Supervised the shop floor and dealt with enquiries from around 40-50 customers a day.

Heavy lifting of household furniture and items.Loading and Unloading van.

General warehouse duties.Plastic front panels of cash machines