Wayne Eichele Email & Phone Number

Created HR department for North America and responsible for all HR functions. Developed & implemented risk mitigation plan. Developed policies and procedures. Conducted due diligence for many vendors/suppliers. Brought strategic HR leadership to the region. Reduced workers comp claims. Improved morale as evidenced by employee survey. Reduced recruiting hiring costs and cycle time. Reduced cost of employee benefits. Improved employee training.

Reported to CEO. Participated on mergers & acquisition team. Lowered voluntary turnover 10% by training managers and implementing performance goals. Developed and implemented the first company succession-planning program. Designed a corporate e-learning system. Cut recruiting costs 25% and reduced staffing cycle time 15% by performing ROI on various sourcing techniques and enforcing a 30-day hiring deadline. Created a comprehensive, annual HR business plan.

Led an 11-member staff in the development and delivery of HR corporate policies. Enhanced employment procedures by decreasing cycle time and increasing the number of qualified candidates by identifying and implementing new recruiting/sourcing strategies. Resolved employee relations issues resulting in zero EEOC complaints/lawsuits. Cut costs by restructuring personnel headcount while improving staff efficiency.

Managed the delivery of employee relations and diversity consulting services to 90,000 personnel. Oversaw strategic planning functions. Reduced complaint resolution cycle time 50%. Enhanced customer satisfaction with product lines 30%. Served as the team leader of the EO complaint process quality team. Determined the profitability and lifecycle for products and services. Established and executed the EO/AA strategic business plan. Identified new clients and forged long-term partnerships to generate $300K. Additional roles include Manager, Personnel Policies & Practices, Staff Manager, Operations Planning Manager, Recruiting/ Employment, Correspondent.