Wayne Fazackerley
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Wayne Fazackerley Email & Phone Number

CX consultant at Route 101 Ltd.
Location: Southport, England, United Kingdom 8 work roles
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✓ Verified Jun 2026 2 data sources Profile completeness 71%

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Current company
Role
CX consultant
Location
Southport, England, United Kingdom
Company size

Who is Wayne Fazackerley? Overview

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Quick answer

Wayne Fazackerley is listed as CX consultant at Route 101 Ltd., a company with 40 employees, based in Southport, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Wayne Fazackerley.

Wayne Fazackerley previously worked as Implementation Consultant at Route 101 Ltd. and Senior Business Applications Technical Analyst at Shell Energy Uk.

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Email format at Route 101 Ltd.

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Route 101 Ltd.

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Profile bio

About Wayne Fazackerley

With over a decade of professional expertise, I've honed a robust skill set in Information and Communications Technology (ICT) and application support, currently channeling my abilities at Shell Energy. My mission is to streamline tech operations and ensure the seamless functionality of business applications. I am committed to fostering a culture of excellence and innovation that aligns with Shell Energy's visionary approach, bringing a diversity of thought and a collaborative spirit to every challenge.At Shell Energy, my role as a Senior Business Applications Technical Analyst has been pivotal in maintaining and enhancing the performance of internal and third-party systems. I've been instrumental in identifying key performance indicators, managing incident escalation processes, and nurturing strong relationships with stakeholders and suppliers. My Microsoft certification and expertise in communication have empowered me to contribute effectively to our team's success and uphold the integrity of our business-critical applications.

Current workplace

Wayne Fazackerley's current company

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Route 101 Ltd.
Route 101 Ltd.
CX consultant
bristol, bristol, united kingdom
Website
Employees
40
AeroLeads page
8 roles

Wayne Fazackerley work experience

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Implementation Consultant

Current

Greater Bristol Area, United Kingdom

  • Collaborated with a team of experts to implement telephony solutions for businesses, ensuring seamless CX delivery.
  • Conducted thorough analysis of client needs and provided tailored solutions to optimize their telephony systems.
  • Successfully managed multiple projects simultaneously, meeting deadlines and exceeding client expectations.
Oct 2024 - Present

Senior Business Applications Technical Analyst

Coventry, England, United Kingdom

Provide support for both internal and 3rd party systems, the first point of contact regarding problems and follow TechOps incident management and escalation processesEnsure KPIs for business applications are identified and monitored, alerting the business to problems highlighted by monitoring systems.Working as part of a team to provide restoration of.

Apr 2021 - Aug 2024

Senior Business Applications Technical Analyst

Coventry, United Kingdom

Key Responsibilities / AccountabilitiesProvide support for both internal and 3rd party systems, you will be the first point of contact regarding problems and follow TechOps incident management and escalation processesEnsure KPIs for business applications are identified and monitored, alerting the business to problems highlighted by monitoring.

Jan 2021 - Dec 2023

Business Applications Technical Analyst

Coventry, United Kingdom

Key Responsibilities / AccountabilitiesProvide support for both internal and 3rd party systems, the first point of contact regarding problems and follow TechOps incident management and escalation processesEnsure KPIs for business applications are identified and monitored, alerting the business to problems highlighted by monitoring systems.Working as part.

Dec 2016 - Jan 2021

Desktop Support Analyst

In my current role at First Utility I am part of a seven member team responsible for providing support to 1400+ users between the companies three sites and outsource partners. My duties include but are not limited to user administration, desktop and laptop builds, support of multiple bespoke systems, VOIP support, remote deployments, patching and other.

Mar 2015 - Dec 2016

It Support Officer

Liverpool, United Kingdom

My duties while at the Radisson hotel where to be the sole IT employee maintaining all servers and IT issues within the hotel. This included: Fidelio, micros, guest internet access, citrix metafram, outlook and Microsoft applications, server maintenance, backups and server builds.The hotel has 194 guest rooms which all had to be of the highest standard.

Jul 2004 - Sep 2005

It Systems Administrator

Road Range Mercedes-Benz

Liverpool, United Kingdom

During my time with RoadRange I was part of a 5 person team administering the network across sites throughout Merseyside and North Wales both by visiting sites and remote administration. Citrix Metaframe XP was used for all clients to connect to the network and shared resources from printers to software. LAN’s at each site where connected via ADSL creating.

Nov 2002 - Jul 2005
Team & coworkers

Colleagues at Route 101 Ltd.

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FAQ

Frequently asked questions about Wayne Fazackerley

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What company does Wayne Fazackerley work for?

Wayne Fazackerley works for Route 101 Ltd..

What is Wayne Fazackerley's role at Route 101 Ltd.?

Wayne Fazackerley is listed as CX consultant at Route 101 Ltd..

Where is Wayne Fazackerley based?

Wayne Fazackerley is based in Southport, England, United Kingdom while working with Route 101 Ltd..

What companies has Wayne Fazackerley worked for?

Wayne Fazackerley has worked for Route 101 Ltd., Shell Energy Uk, Shell Energy, Shell Energy Retail, and First Utility.

Who are Wayne Fazackerley's colleagues at Route 101 Ltd.?

Wayne Fazackerley's colleagues at Route 101 Ltd. include David Blenkinsop, Philip Crump, Jane Mcgann, James Hayward, and Russell Phillips.

How can I contact Wayne Fazackerley?

You can use AeroLeads to view verified contact signals for Wayne Fazackerley at Route 101 Ltd., including work email, phone, and LinkedIn data when available.

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