Wayne Foreman Email & Phone Number

Framingham, MA

• Responsible for the daily operations of the center, managed business projects assigned by center entrepreneurs accurately and in a timely manner as well as kept accurate records of requested information and center.
• Conducted phone and email outreach to business owners, screened, vetted and recruited selected prospects and tracked results of marketing campaigns for Next Street Financial, Soltix Solutions and All9s Software.
• Preformed general accounting documentation for the Leng Shui Design Group.
• Assisted the Director with developing business strategy and event planning.
• Built Relationships with coaches and players using multiple communication styles to convey strategies and concepts as well as provide feedback regarding progress and opportunities for improvement.
• Researched best practices in coaching in order to motivate and advise players about safety, positive mental attitudes and self-discipline.

Framingham, MA

• On duty manager, supervised a staff of 38 customer service representatives.
• Managed and collaborated on companywide improvement projects such as facilitating quicker customer payments, streamlined customer service experience between departments, software and database enhancements to upgrade.
• Provided superior customer service to subscriber base on issues related to billing, equipment problems, customer complaints, changes in service and promoted service upgrades.
• Resolved escalated customer service issues.
• Proficient in Vantive, PeopleSoft, and Actuate database tracking software.

Framingham, MA

• Tested & documented water quality hourly and adjusted to ensure maximum production line performance.
• Performed shipping and receiving duties that included filling orders for 28 route trucks and inventory control.

San Diego, CA

• Provided Navy personnel with information and guidance related to Navy occupations, opportunities for general education, requirements for promotion, and their rights and benefits.
• Maintained and audited pay and personnel records of military personnel.
• Determined military pay, travel entitlements, and punitive deductions.
• Prepared financial reports related to individual pay and travel expenditures.

Bachelor’S Degree, Business Administration And Management, General

Activities and Societies: Student Assistant Coach of the FSU Football Team

Associate Of Science (As), Business Administration And Management, General