Key Account Manager
CurrentManaged portfolio of accounts for multi-million dollar retail chains, including Harris Teeter and Kroger.Completed various financial analyses and reports on a monthly basis for review by company executives.Monitored store performance in the Southeast region and some Northern territories (MD, DE), including regular store visits and relationship-building events with the client.Trained and educated other employees on company software and Microsoft Excel analytics. Accountable for growing net revenues both for the client and for the firm.Conducted customer business reviews regularly in which I delivered presentations to key leadership.Licensed user of IRI (Impact), Spectra, and Apollo Space Management Software. Sole user and distributor of Apollo and Spectra data for our Southeast Business Unit. Power user of Business Intelligence (BI) Software.Performed market research for benchmarking, geographical trends, and competitor analysis.Successfully managed ninety employees.Contributing member of our Category Management team, created to assist clients with revenue growth and space planning through use of best practices, industry expertise, and strategic thinking. This team serviced ten major supermarket chains, two of which I brought into the program. Throughout my career at Hostess, I gained experience in virtually every area of the business, including product delivery, retail operations, and client relationship management. Chosen as part of Hostess’s liquidation team to finalize operations and help with their successful exit from the industry.