Ops Manager
Responsible for the cleaning and sanitizing of the patient rooms, operating rooms, pharmacy, emergency room, ICU area and all ancillary areas. Oversee the discharge rooms and responsible for the patient and customer care program including HCAHPS surveys. Completed Foundations Training at Mercy Fitzgerald Hospital. Established positive relationships with staff in order to exceed client expectations. Train and follow up with all housekeeping employees concerning proper cleaning methods that meet Crothall standards. Familiar with Joint Commission inspections and with all Crothall standardization inspection programs. Established positive Crothall/client relationships.