Equal Housing Lenderprimelending.com/legal The views expressed on this site are those of the individual author and do not necessarily represent those of Hilltop Holdings, PlainsCapital Corporation or its subsidiaries.

As a Financial Services Consultant, I provide the highest level of customer service to our participants and deliver excellence in a challenging yet extremely rewarding environment. Being at the forefront of our business, I play an imperative role in helping our participants achieve financial well-being.I respond to phone calls and emails to execute requests from retirement plan participants while providing financial guidance. I am also responsible for increasing assets, initiating new business through rollovers and transfers from the competition, and retaining assets through individual communication.

As a subsidiary of Paragon Global Resources, I assist employees of Fortune 500 companies who are relocating for job related purposes to secure the best mortgage solution for a home purchase in thier new location. Home lending includes Jumbo, Conventional, FHA, VA and USDA.

Originated Conforming, FHA, VA, mortgage products in an Inbound & Outbound call center environment encompassing 27 states. Consistently delivered high level of customer service based upon extensive product knowledge and professional detail to the loan process. Funding percentage averaged above 90 percent monthly and many clients and realtors became reliable referral sources.Maintained excellent relationships with team members, investor’s account executives, processing staff and Earth Mortgage management. Qualified for Top 10 Loan Officer Club on a regular basis. Loan Officer of the Month in May 2007.

Established a new net branch office infrastructure, while being recognized for efficient and ahead-of-schedule implementation which was crucial to begin loan production. Originated Conforming, FHA, VA, mortgages in a net-branch environment primarily for Texas and one custom home builder. Hired/trained new loan officers and processor in loan products and PrimeLending internal operating systems.Managed loan processor, processed commission payments, and forecasted/managed branch revenues.

Voted by sponsoring partners for role of “Global Lead” to manage Accenture’s Productivity Reporting System (PRS), an internal global web based initiative designed and built to measure the productivity for over 65,000 Accenture employees.On hands management for the continuous design, build, testing, and training for global users of Accenture’s Productivity Reporting System (PRS). Each enhancement was completed on time and within budget.Coordinated and communicated PRS enhancements to 40 technical team members based in Madrid, Spain. The enhancements came from a “wish list” from key users from every Accenture office globally. Directed product testing and training for each enhanced version prior to its release to PRS users.Labeled “the diplomat” by several partners for the ability to create a positive team environment between process consultants, key users, and technical teams on the project. Recognized as the person who could “get it done.”Performed project financial management for multi-million dollar engagements located at DuPont, Halliburton, and Shell Energy. During the initial project, I discovered one million in fees unaccounted for, which resulted in a project change from modest to very profitable. A major accomplishment included re-pricing a $75 million dollar project that was in process with a significant change to scope and consultant skill mix. Received an excellent performance review by partner managing the project.