Wayne Guest Email & Phone Number

Peterborough, GB

March, Cambridgeshire, United Kingdom

• Identified & seconded into specialist areas of competence according to Tesco business model
• Epos Area Trainer | SecondedFormulate training guides & flow charts to build capability around processes & usage of newly implemented EPOS system ‘PCMS’ Develop content, deliver training & coach a diverse population &.
• Human Resources | SecondedChange Manager | Implementation of ‘Intellinet’ payroll system to ensure HMRC compliance Deliver training to store managers & support post implementation [34 stores]Performance management of.
• Operational | Store ManagerLead operational teams (90 people) in 6 storesRecruit, develop & coach teams & managers across Norfolk, Cambridgeshire & Northamptonshire Manage weekly scheduling of stores to create customer.
• Achievements All operational objectives since 2013 exceeding sales & profit budgetsTransitioned 6 stores from Red status [critical deficiencies] to Blue, our highest operational standardImplemented on-boarding program.

South West

- Overall store management including P&L accountability, cash office, inventory control- Support area with employment relation issues & in store people management

Port Elizabeth Area, South Africa

• › Privately owned retail franchise operation comprising 4 sites employing 180 team members
• HRBP | HR OfficerImplement restructure program with key focus on increasing employee productivity Rewrite policy & procedures, create organisational chart, redefine roles & effect redundancies Create competency.
• Store Manager | OperationsOversee daily operations over 100 customer accounts with a combined annual budget of £13.3mForecasts | department sales & purchase forecasts, stock procurement, costing & pricingDevelop.
• Achievements£1m in annual savings by implementing new efficient store process & reducing wasted resourcesExceed team goals through partnering with staff to share & implement customer service initiativesCoached &.

• › Convenience chain operating 850 stores throughout the UKPart of Cambridge group of managers responsible for achieving top ranking performance in the areaStaffing, inventory management, cash controls, customer service.
• AchievementsConsistent Green / Blue rating for store assessments | 30% increase in profit year on year

› £14bn Company & largest Supermarket retailer on African continent & Indian Ocean IslandsAnnual turnover of responsibility: £24m Manage profit & loss of the store including sales & costingsManage a team of 200 people | development, training & succession planning of all staff & managersStore refits, category management, production planning for service.

Cipd Diploma Level 5, Human Resources Management And Services, Level 5

Activities and Societies: CIPDAssociate

Cipd Certificate Level 3, Human Resources Management/Personnel Administration, General, Level3