Wayne Hagan Email & Phone Number

Kings Mountain, North Carolina

• Point of contact to deploy contingent workers who meet customer skill and qualification requirements.
• Managed and coordinated on-line and outage workforce requests to meet nuclear fleet requirements.
• Provided identified resource needs to appropriate vendors according to established contract terms and conditions.
• Assisted Job Sponsors/Managers in completing EM-PACT requisitions and reviewed for completeness, consistency, and accuracy.
• Developed staffing plans to meet the customer requests, including contingency plans in case of changes in workforce demands.
• Coordinated resolution of staffing issues between management, job sponsors, and vendor management to ensure staffing decisions are made in accordance with established policy and contractual requirements.

Kings Mountain, North Carolina

• Created and managed contingent worker's database profiles within PeopleSoft.
• Assisted with out-processing terminated contingent workers.
• Verified accuracy of all PeopleSoft entries using Em-Pact, WFAI, and other company software.
• Assisted in on-boarding events for Duke Energy new hires using Red Carpet software.
• Collected and manipulated company reports and metrics to present potential savings and areas to improve company efficiency, using Excel pivot tables.

Kings Mountain, NC

• Instructed permanent staff and vendors on site specific computer based nuclear training
• Verification of student assignments and documentation
• Monitored testing while maintaining privacy and confidentiality standards

New York, NY

• Executed on plan for installation of 47,000 desktops with Duke/Progress Energy Nuclear Plants
• Successful resolution of customer issues on multi-vendor machines and peripherals
• Maintained high level of confidentiality regarding sensitive data

Charlotte, NC

• Provided relief for guardians of individuals with disabilities
• Supervised and maintained a safe environment for clientele
• Engaged clients in a manner appropriate for skill level

Bachelor Of Science - Bs, Data Management / Data Analytics

Associate Of Arts (Aa), Web Technologies

Education record