Wayne Hansen Email and Phone Number

Manage a dedicated team of Learning Design Consultants and Developers focussing on promoting excellence in program design, development, and revision. This is a highly collaborative role that supports annual program development and review cycles, advancement of best practices, and progression of eLearning and flexible delivery.

Taught various disciplines within the University setting.

Accountable for consultation on instructional design solutions, coordination of course/program development projects, development of online open-entry and term-based courses, adherence to established quality assurance guidelines, and contribution to process improvement efforts.

This position provides leadership and direction to the Academic Technology Services unit, which provides academic technology services and support throughout the Saint John campus.

This course will provide a fresh and rarely heard view of the nature and evolution of mediawhich will coincide with the experience of students. In addition, the course will provide studentswith a framework for thinking about media. It will raise questions for students to think about themedia while providing tools for autonomous, critical inquiry.

ICS 1001 A survey of the great revolutions in human communication of speech, literacy, printing and electronic communication. Examines how new media of communication come into being, their impact on earlier forms of communication, their impact on society, and the influence society and culture have on communication technologies.

Multimedia and the Information Highway.Introduction to multimedia concepts and technical underpinning of digital multimedia (including vector vs bitmap graphics, color, and animation). The current practices in web page design and construction using HTML (including advanced concepts such as CSS, image maps, etc.). Various software packages are introduced including PowerPoint for creating slide shows.

Management of the Student Technology Center (STC) Department which maintains and supports seven undergraduate computing lab facilities, includes two distinct comprehensive Help Desks, and provides personalized support on a broad range of computer equipment, software applications and services, training and documentation. The mandate of the STC is to play a pivotal role in eliminating the perceived technology barriers that undergraduate students face in pursuing their degree.The STC Manager is accountable for the complete operation of the STC service point; a high traffic support area designed specifically for providing comprehensive technology support to undergraduate students. This includes providing budget direction, staff leadership and team development to the diverse group of staff at the STC. Staff includes up to 2 full time personnel and approximately 14 student employees with various skill level and cultural background. Major initiatives included leading this team through in the creation and development of the Student Technology Center as well as the deployment and development of the UNBSJ Learning Commons

Installation, administration, and configuration of network servers and network operating systems providing essential technology services to over 3000 students and 275 staff members on the UNBSJ Campus. Design and implementation of network infrastructure was another key component of this role. This included installation, testing and troubleshooting of fiber-optic and copper cabling, installation of hubs and switches to service remote buildings of the campus, and management of the enterprise tape backup solution. Major initiatives included design and implementation of a campus wide wireless network.

Provide LAN/WAN software hardware support for approximately 500 customers in a Novell 4.11 Token Ring environment. This included installation of network servers, hubs, switches as well as desktop software, computer and printer support. Service agreement included off hours technical support for customers throughout Atlantic Canada including Atlantic Canadian Airports and travel agenciesCollaboration with technicians, engineers, across Canada was critical in troubleshooting LAN/WAN problems. Perform installation and field support duties in various networking environments throughout Atlantic Canada, often on short notice