Project management including: researching equipment, materials, suppliers and methods; sourcing and negotiating qualified supplier or contractors' bids; reviewing contracts; and quality control during all stages of the project. Additional responsibilities include:• Franchisee’s Representative coordinating all pre-opening activities• Acting as a liaison between the franchise, company, contractors and EK Fitness Ltd management• Producing and implementing annual budgets and marketing plans• Creating social media accounts and presence• Strategically recruiting the club team and training them in new operational processes• Identifying, implementing and managing secondary revenue streams • Coordinating and driving pre-sale marketing campaigns• Fully accountable for the business’s commercial performance and P&LKey Achievements:o Successfully managed the pre-opening, achieving 86% capacity within the first 12 monthso Devised and trained staff on a new operational model to reduce costs and maximise productivity

Multi-site operational management of Fitness First Glasgow, East Kilbride and Kilmarnock as well as Fitness First for Women Glasgow, reporting directly to the North Division Head of Operations. Role incorporated:• Coordinating sales, operations, recruitment and training processes to achieve internal KPIs • Effective succession planning to identify future leaders and devise staff development plans• Liaising with contractors to maintain equipment quality and club cleanliness• Redundancy consultations and assisting in ‘winding down’ clubs lost during the Fitness First CVAKey Achievements:o Consistent Top 3 internal performero Increased Glasgow membership by 34% and the EBITDA by £40k per month in 10 monthso Increased new member sales performance and delivered positive net member movemento Implemented ‘Pride’ sessions across all Scottish clubs that improved club standards

Reported to the UK Sales Director in the continual delivery of top line revenue from both membership sales and point of sale revenue across 19 clubs in North England, Scotland and Ireland.Key Achievements:o Successfully managed 19 geographically challenging LA Fitness clubso Identified training needs from club sales and productivity ratios o Supported club GMs in the recruitment and ongoing training of membership teamso Assisted in the development of new national marketing campaigns and sales training

Opened and operated a profitable members’ café within a busy health & fitness club.

Responsible for the operational management of a large leisure / fitness facility as well as sales coordination across multiple sites including Fitness First East Kilbride and Fitness First for Women, Glasgow. Key Achievements:o Consistent Top 3 internal performero Finished as the Top Cluster in the North Division in 2008/09o Finished as the 2nd highest performing UK Cluster for 2008/09o Exceeding the club sales budget for a record 36 months in a row as GMo Delivered 41 budgets in 43 months and an average performance of 124%