Customer Service Manager
Current▸ Direct quality control on service vessels, sportfishing and motor yacht repower projects, and full yacht renovations.▸ Manage yard crews, estimating, projects, scheduling, troubleshooting, and repair analysis and recommendation, and oversee new and trade yacht inventory.▸ Conduct boat movements and sea trials on service vessels as USCG licensed captain, run demonstrations for sales professionals and clients, and lead new boat orientations and walkthroughs with clients at purchase and delivery▸ Operate as Service Liaison for partner company Bluewater Yacht Sales as well as primary contact for service and warranty repair on new and trade vessels, assessing and executing necessary offsite repairs