Wayne Hinga Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Answering customer queries,about where to locate different items in the store and also about ongoing promotions.Receiving cash or card payment,plus other forms of payment.Giving cash change and issuing receipts upon payment.Providing a customer friendly experience with courteous friendly and caring behaviour.Giving customers appropriate discounts eg via Esaad card,return vouchers,staff discounts etc.Helping customers scan and make appropriate payments at the self scan.Maintaining clean and orderly checkout areas.

Dubai, United Arab Emirates

Making coffee,eg cappuccino latte flat white and Americano.Baking pastries eg Danish custard pizza twist and croissants.Selling and advising customers on our menu accepting payments and giving change.Making mohitos eg passion fruit classic and watermelon.Arranging display and restocking items from chiller.Recording freezer and chiller temperatures making sure they maintain appropriate temperatures.Serving customers and cleaning tables with the right chemicals.Maintaining bakery cleanliness at all times.

Nairobi County, Kenya

In this job i was:In charge of the day to day running of the cafe.I also helped in recruiting new staff and laying off redundant ones.Early morning i would go to the market to purchase stock and supplies needed in the cafe.I came up with new ideas of increasing sales ie renovating the cafe,increasing variety of items on menu,offering discounts on bulk purchases,offering free meals to loyal customers. Making sure suppliers were paid on time.Keeping the employees motivated by listening to them and giving them incentives when targets were met.

Nairobi County, Kenya

In this job my duties were as follows :I received customer queries on products and also advised them on the best products to buy inorder to get value for their money.Received new products and arranged them in shelves in line with first in first out rule.Cash handling,that is receiving payments for products sold and giving change plus receipts.Did stock inventory and book keeping.Ordered for new purchases with the relevant suppliers.Advised the boss on ways to improve the shop.