Wayne Holcomb Email & Phone Number

North Alabama

High Country Toyota (June 2012-January 2015)(Job Description)As a salesman in the automotive industry I further developed and fine tuned all previously acquired skills involving customer service, relationship building, and continuous self motivation. During my success in vehicle sales I learned how to read body language, promote positive and sublimitial messages, use multiple wordtracks to gain details and knowledge needed to complete a sale without directly asking. Continually studied multiple sales strategies and techniques in order to continuously improve. Applied and understand the importance of first selling oneself before selling a product, supplying a product based on each individuals needs, taking and maintianing control of each situation as and when needed building a customers level of trust and confidence in myself. Fine tuned negotiating and closing skills using various techniques and abilities based on each customer and situation as they develope throughout the process. Maintained a extremely high level of exellance, personal appearance, continued contact, and all around service in order to build and gain repeat and referral business. Trained in vehicle appraisals, market pricing fluctuations, and all areas of finance. Applied training in used vehicle management and assistant finance manager positions to further understand the importance each area has in efficient running and profit of the overall business.(Job Title/ Positions Held) Floor Manager, Used Vehicle Management, Assistant F&I Manager, at all times maintained a position as a Salesman as well.× Outstanding Achivments-Maintained a 95+% customer satisfaction rating.-Sold 172 new Toyota vehicles in a one year period.-Was ranked as the #7 of over 3000 salesman within SouthEast Toyota.(Starting pay- $500 wk. against draw, Ending earned yearly commission paid-$141,800+)

North Alabama

The Sherwin Williams Company(October 2003-June 2012)While with Sherwin Williams I worked directly supplying customers with a product to fit their required needs. Through continuously learning product knowledge for existing and newly developed products I recommend the correct product for their specific needs. Helped customers with their decesions and made recommendations based on information obtained throughout the process. Responsibilities included opening and closing of the store, hiring new employees, development of ways to constructively discipline so to build a team environment and challenge, development of new training techniques to inspire and challenge, keeping up store appearance including plan o gram specifications per corporates requirements, continuously maintianing inventory and profit throughout the year via P and L reports, maintiang existing accounts as well as the development of new business with and for existing and new accounts.(Job Title/Positions Held)Part time employee, Full Time Key Holder, Assistant Manager, Store Manager, Specialty Outside Account Representative)× Outstanding Achievments- Youngest Store Manager ever in SouthEastern Region.- Won Presidents Award twice for outstanding profitability in a one year period. Rewarded with trip to Bahamas and Cancun for 10% + profit increases.- Was recognized at National Sales meeting for five consecutive Outstanding Profits vs Loss years, at the time only 23 others had achieved in 100+ years.(Starting pay- $8.50/ hr., Ending Salary-$65,500/ yr.)

Standard Diploma

Business Management, Businesses Statistics, Economics