Wayne Hooper Email & Phone Number

Coral Gables, Florida, Us

● Manage day to day IT and Help desk operations.● Co-Develop annual IT Strategic Plan.● Establish and align plan deliverables according to priorities within the company and department’s strategies.● Assist with the review of current spending and help adjust and forecast next year’s budget.● Create, Review and Revise IT Standards, Policy and Procedures, IT related KBA’s and SLA’s.● Create, Plan and Oversee IT related projects.● Create IT Goals.● Integrates and improves business process and solutions through workflow, collaboration, and systems integration.● Participate in annual IT Audit process.● Attend leadership meetings and one on one’s to discuss projects, goals and tasks and to maintain focus. ● Create and maintain IT standards.

Lakeland, Florida, Us

● Manage day to day IT and Help desk operations.● Co-Develop annual IT Strategic Plan.● Establish and align plan deliverables according to priorities within the company and department’s strategies.● Assist with the review of current spending and help adjust and forecast next year’s budget.● Create, Review and Revise IT Standards, Policy and Procedures, IT related KBA’s and SLA’s.● Create, Plan and Oversee IT related projects.● Create IT Goals.● Integrates and improves business process and solutions through workflow, collaboration, and systems integration.● Participate in annual IT Audit process.● Attend leadership meetings and one on one’s to discuss projects, goals and tasks and to maintain focus. ● Create and maintain IT standards.

Tampa, Florida, Us

Helpdesk Manager of Think Anew.

Political Science And Government

Information Technology

Mcsd, Computer Programming, Specific Applications