Wayne Houk, Mba Email & Phone Number

San Diego, Ca

San Diego, Ca

Fairfield creates better living for better lives. I am a co-leader of a newly-founded operations team focused on defining, implementing, training, and supporting IT and operations systems standard operation procedures for a 500+ person department building new multi-family residential apartments for a large 36-year-old development and property management company. ● I actively shape, implement, train, and support the operations and system infrastructure for over 45 active construction projects across 9 states with a fiscal impact of hundreds of millions of dollars.● I lead department-wide software and systems implementation and adoption including construction management software (11k+ users), COI tracking software (600+ vendors), and DocuSign.● I serve as a liaison and point of contact regarding systems, software, and operations for internal and external stakeholders at multiple levels, including office (Contract Administrators, Construction Managers, and Project Managers, etc.), field (Superintendents, Project Engineers, and Construction Laborers , etc.), and executive leadership.● I drives the design and presentation of training programs for construction software and standard operating procedures including authoring Contract Administration and Construction Software Best Practice Manuals.● I collaborate interdepartmentally to roll out and adopt department- and company-wide systems changes, including Accounting Systems, Information Technology, Legal, Risk Management, and Training departments.● I lead the updates and deployment of legal forms including commitments, notices, and instruction matrices.

Portland, Oregon Area

CedarBridge Group offers consulting services to accelerate strategic initiatives and advance innovative practices, policies and technologies for improving healthcare and human services. As a senior project manager at CedarBridge, I contributed to a high-performing team through project leadership, multidirectional communication, and the development of high-quality products on time and within budget.• “Essential” to the success of high-profile projects for chief-ranking state government client reporting to the Lieutenant Governor of Connecticut. “The glue” of the project team as the team worked with stakeholders to define project scope, objectives, tasks, milestones, budgets, measures of success, and high-quality products and deliverables.• Managed the company’s largest project, successfully leading a stakeholder engagement project spanning 250 stakeholders, 130 organizations, and written deliverables that have become public state documents. • Managed project budgets, resources, and work streams for company and clients, including state government clients. • Created high-quality client-facing project management documents and developed public-facing client deliverables, including drafting briefs, reports, and slides using high quality graphics and formats.• Lead writer on company’s first software technology business plan.• Provided research and analysis support on health information technology and health information exchange projects. • Coordinated and led a team of project managers to identify best practices and procedures across the company. • Highly skilled in a variety of tools to support a remote work force, including but not limited to Microsoft products (Outlook, OneDrive, Skype, and Teams), Box, Confluence, Slack, WebEx, GoTo Meeting, and Zoom.

Glenside, Pa

Directed strategic and tactical aspects of public-facing educational events for the oldest and largest internationally recognized Biblical Counseling organization, including up to 30 national and international sponsored events impacting over 10,000 attendees annually as well as planned and executed an annual National Conference for up to 2,000 attendees, 50+ vendors and exhibitors, and 80+ conference staff and volunteers.• Created, directed, and executed an online workshop series drawing over 4,000 registrations within 3 weeks of launch, and moderated live Q&A for attendees from over 20 countries in 6 continents.• Implemented campaign to move conference out of long-standing venue into 5 key convention centers over 5 years throughout the US (VA, TN, KY, TX, and CA), increasing conference attendance by 25%.• Implemented live streaming platform of conference resulting in over 20,000 session views worldwide.• Increased conference revenue by 59% 2012-2015, mid-year registration numbers by 228% 2009-2016, exhibitor registration by 75% 2010-2015, and hotel room consumption rate/revenue by 47% 2010-2015.

Direct oversight of all customer service staff, communications and activity with all customers across all departments serving thousands of customers annually; management of all conference planning and logistics for National Conference for 1600 attendees and two regional conferences for 600 attendees while overseeing maintenance and janitorial staff and contractors of 1920’s mansion-turned-office buildings

Grove City, Pa

Recruited, mentored, and directed a team of musicians and sound technicians; led music team in weekly worship service; assisted senior pastor with administration of events and communications for community of over 300 students and families

Mercer, Pa

Provided mental health interventions to children and adolescents with social and emotional problems; collaborating with parents, master’s level staff, and community organizations

Greater Pittsburgh Area

Coordinated a 30+ bed abdominal transplant unit managing administrative operations, transcription of physician orders, patient chart maintenance, materials supply, and scheduling

New Bedford, Ma

Coordinated a 30+ bed abdominal transplant unit managing administrative operations, transcription of physician orders, patient chart maintenance, materials supply, and scheduling

North Dartmouth, Ma

Organized small– and large–group activities and spent focused time with individual residents; organized and led a small–group activities program for residents suffering from Alzheimer’s disease

Master Of Business Administration (Mba), Business Administration And Management, General, 3.98

Activities and Societies: Golden Key International Honor Society Ranked by The Economist as the best EMBA program in Philadelphia.

Master Of Arts (M.A.), Counseling Psychology, 3.78

Bachelor Of Arts (B.A.), Psychology, 3.65 (Magna Cum Laude)

Activities and Societies: Adelphikos Fraternity, Sociology Social Work and Psychology Association, GCC Chapel Choir, Orchesis Dance Troupe