Wayne Jiang Email and Phone Number
Wayne Jiang work email
- Valid
Wayne Jiang personal email
More than fourteen years’ working experience in IT service and user support, familiar with ITIL and PMP process. Has rich experience in working with foreign enterprise and global team in business support and vendor management. Be good at project control, service solution design and KPI set up. Has high sense of responsibility; good communication skill, confidence, open minded and strong initiative.
Nutreco
View- Website:
- nutreco.com
- Employees:
- 3988
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Business It Manager, Tn Asia And Regional Service Manager, Global It ServiceNutrecoShanghai, China
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Business It Manager, Tn Asia / Regional Service Manager, Global It ServiceNutreco Oct 2017 - PresentShanghai, ChinaThe additional role besides regional IT service management is will be responsible of regional business IT support and entire IT management. Be responsible to lead the team to deploy big business project, discuss with business team for business process change or improvement, drive commercial/digital IT implementation, etc.
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Regional It Service Manager AsiaNutreco Jun 2013 - PresentShanghai, ChinaTake care of regional IT service delivery and operation issue. Be responsible of service process control, SLA and customer satisfaction improvement.Sets up and implements IT year plans for the Region, support management for IT yearly budget. Lead, implement and continuously improve IT infrastructure setup and business IT project in APAC. Work as innovator to work close with business team for innovation.
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It Service Delivery Director9Kings Shanghai Limited Jun 2011 - Feb 2013Shanghai, ChinaDefine, improve and maintain IT operation process and service level agreements.Work with IT management to define yearly IT strategy and ensure the business needs can be met.Leading service team and supplier to provide professional, continuous IT support for China and US office, DC and retail store.Work with US project team for store opening project and ensure the infrastructure are ready for project implementation. -
ManagerMotion Telecom Technology Co.,Ltd Jul 2007 - May 2011Shanghai, ChinaBe responsible for key customer’s service management and large project.Work close with customer to define IT service level agreement and manage customer expectation.Define, improve and maintain internal customer service process and project management process.Do overall team people management for three regional, around 25+ engineer, continuously update resource plan according to business needs.
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Regional SupervisorMotion Telecom Technology Co.,Ltd Apr 2006 - Jun 2007Shanghai City, ChinaLeading team to perform regional ongoing customer service and IT project
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EngineerMotion Telecom Technology Co.,Ltd Jul 2004 - Mar 2006Shanghai City, ChinaProvide professional IT service support for customer based on several products, Cisco, Avaya, MS product, etc.
Wayne Jiang Skills
Wayne Jiang Education Details
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Computer Science And Technology
Frequently Asked Questions about Wayne Jiang
What company does Wayne Jiang work for?
Wayne Jiang works for Nutreco
What is Wayne Jiang's role at the current company?
Wayne Jiang's current role is Business IT manager, TN Asia and Regional service manager, Global IT service.
What is Wayne Jiang's email address?
Wayne Jiang's email address is wa****@****eco.com
What schools did Wayne Jiang attend?
Wayne Jiang attended University Of Shanghai For Science And Technology.
What are some of Wayne Jiang's interests?
Wayne Jiang has interest in Science And Technology, Social Services, Economic Empowerment, Health.
What skills is Wayne Jiang known for?
Wayne Jiang has skills like Pmp, Good Communication/ Negotiation Skill, High Sense Of Responsibility, Service Delivery, Project Management, Itil Certified, Strong Execution, Innovation Consciousness, Enterprise Software, It Service Management, Information Technology, 管理人员.
Who are Wayne Jiang's colleagues?
Wayne Jiang's colleagues are Lucy Könning, Sergio Sánchez Ayuso, Smita Roy, Theo Vrijenhoek, Cory Thompson, Luis Moran, Brad Gross.
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