A competent process improvement and business change systems consultant particularly within Human Capital Management, Workforce Development and L&D. Extensive proven results in end-to-end software implementation using Agile and Waterfall methodologies from Project Initiation to Project Closure, controlling stage boundaries and delegation of key work packages to the wider Project Team. Detailed documenter of BC, Project Plans, Highlight reports ensuring relevant information is captured to manage the project efficiently and to cost.The ability to produce comprehensive system and functional process mapping to aid process improvement with HRIS departments and the capability of communicating with Key Stakeholders, Steering Groups and Directors, often facilitating project update meetings and discovery sessions.Comprehensible understanding of the constraints businesses face in a fast moving, ever evolving economy and ability to adapt situations to meet the needs of an ever evolving economy. Driven and ambitious individual, motivated by the outcomes of the first-class services provided to customers in the private, public and not for profit sectors. Having a good business acumen, able to understand a business' core objectives and help reduce churn by giving insight and understanding for businesses to understand their customers’ needs and pressure points. Goal orientated to ensure work is complete to a high standard. Influence and persuade people in a specialist and technical capacity with competence and professionalism. Aim in career to ensure the service provided to customer's is world class. Want to be recognised for the ability to deliver against a customer’s core business objectives, streamline processes and influence changes that will have a positive impact on the growth of the customer’s organisation. Proven NPS 95%