Wayne Kelley Email & Phone Number

Glen Allen, Virginia, US

• Primary responsibilities are to ensure analytics and control solutions are met for various operations systems, processes and actuarial feeds. Collaborate with key business leaders and subject matter experts to define.
• Translate high-level business problems into more specific questions which can then be answered by data-driven analysis and recommendations.
• Monitor and assess the effectiveness of internal controls, developing additional reporting as needed to address risks.
• Develop a close working relationship with assigned operational areas to provide strategic consultation to drive client adoption of our analytics control’s strategy.
• Analysis and preparation of operational risk and control exposures for internal and external audits.
• Provide support for strategic claims projects including analysis and implementation of additional controls and well as new product implementation.

Mclean, VA, US

ß Responsible for managing the Middle Office for the cash portfolio, staff finalizes which loans are saleable Mortgage Backed Securities. Managing a Monthly volume from 5bn to10bn a month while overseeing the rolling whole loan inventory of an additional 10bn.ß Staff shows multiple cash loan aggregation scenarios to traders/management in a rapidly changing.

ß Responsible for Final Docs, MERS, Delivery & Consumer Exceptions departments ß Implemented process improvements that have increased production and reduced both internal and outsourcing cost (Rollover reporting, Regional benchmarking and Staffing Models)ß Helped lead the MERS Consent Order Action Plan response for Servicing and Operations on behalf of.

ß Responsible for Final Docs, Export, Deed Perfection, MERS, Delivery & Funding, and FLEX departments ß Developed and maintain staffing model for 7 Post Closing departmentsß Manage remote Post Closing office in Nashville, TN ß Implemented process improvements that have increased production and reduced both internal and outsourcing cost ß Maintain investor.

ß Manage the daily workload for delivery team ß Assess and determine validity of current PLX workflow model ß Establish and implement PLX workflow process improvements for departmentß Coordinate potential deal specifications and stipulations with Capital Marketsß Forecast operational costs and explore efficiencies associated with bulk trades with investors.

ß Supervised Capital Markets Accounting departmentß Prepared and executed incoming and outgoing wire journal entries for Accounting ß Produced monthly Gain/Loss calculation for the MSR pipeline hedge ß Developed and implemented intraday lock reporting for senior management ß Facilitated warehouse reportingß Managed “Assignment of Trade” position to ensure.

ß Coordinated delivery and funding of bulk trades ß Planned bulk trades with the Capital Markets group ß Managed Whole Loans File Receiving and Funding Groups ß Served as the point of contact for Records Management and the company warehouseß Produced productivity reports for senior management ß Utilized the QRM delivery system to create, maintain, and.

ß Tracked and maintained the Late File Delivery Reports for all Regions of the Bankß Ensured daily goals were achieved by employeesß Continually evaluated workflow procedures to ensure fulfillment of Service Quality Agreements ß Implemented new boxing system within Production Operations for tracking purposes ß Initiated the Black Bag Interoffice shipping.

Ss Post-Baccalaureate Grad Certificate, Real Estate Development

Ss Post-Baccalaureate Undergraduate Certificate, Real Estate Development

Bachelor Of Applied Science (B.A.Sc.), Marketing