Wayne Kent

Wayne Kent Email and Phone Number

Regional Liability Adjuster Major Case Unit @ The Hanover Insurance Group
Roanoke, VA, US
Wayne Kent's Location
Roanoke, Virginia, United States, United States
Wayne Kent's Contact Details

Wayne Kent personal email

n/a
About Wayne Kent

COMPLEX MULTI-LINE CLAIMS MANAGER OVERSEEING AUTO, GL, HOMEOWNERS, & COMMERCIAL INCLUDING LITIGATED AND NEGOTIATIONS. LICENSED IN ALMOST EVERY STATE.

Wayne Kent's Current Company Details
The Hanover Insurance Group

The Hanover Insurance Group

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Regional Liability Adjuster Major Case Unit
Roanoke, VA, US
Website:
hanover.com
Employees:
5269
Wayne Kent Work Experience Details
  • The Hanover Insurance Group
    Regional Liability Adjuster Major Case Unit
    The Hanover Insurance Group
    Roanoke, Va, Us
  • The Cincinnati Insurance Companies
    Superintendent
    The Cincinnati Insurance Companies Jul 2023 - Present
    Roanoke, Virginia, United States
    Manage as well as Handle Complex and High Value Commercial and Personal Lines Casualty claims.
  • The Cincinnati Insurance Companies
    Associate Superintendent
    The Cincinnati Insurance Companies Jul 2020 - Jul 2023
    Overseeing and Handling Complex Liability Casualty Claims. Auto, General Liability, Professional Liability, and Constuction defect. Personal and Commercial claims.
  • Gallagher Bassett
    Casualty Claims Supervisor
    Gallagher Bassett Oct 2017 - May 2020
    Charlotte, North Carolina
    Oversaw staff that was handling claims for multiple Commercial Companies as a TPA.  This includes General Liability, Personal Liability, Professional Liability, Auto and Property claims.   I oversaw lawsuits and daily handling including coverage investigations and payment authority while providing customer service for the client.   These lawsuits include complex claims and multi-million dollar exposures.   The Companies are diverse with different exposures and differing policies to understand and review.  I managed staff in the office and remote staff all over the country.  We had weekly metrics [Key Performance Indicators ] that had to be met based on company audits for reserving, timely contacts, and proper handling and closing ratio.  My direct reports almost always exceeded these goals. I evaluate goals and personal bi-weekly and yearly performance reviews.
  • Law Offices Of Michael A. Demayo
    Priority Claims Manager/Negotiation Manager
    Law Offices Of Michael A. Demayo Sep 2013 - Sep 2017
    Charlotte, North Carolina Area
    Manage a staff of paralegals handling complex and high value injury claims as they prepare them for negotiations and/or suit. Manage a staff of presuit negotiators to resolve claims against personal and commercial carriers.
  • Ace Private Risk Services
    Claims Manager- Multiline
    Ace Private Risk Services Oct 2002 - Sep 2013
    Roanoke, Virginia Area
    Managed a staff of auto,property, and bodily injury adjusters to handle claims all across the country. Also developed the protocol for High Net Worth claims including vendor management, litigation counsel, and meeting with Brokers to promote the business. I was the point of contact and managed a staff of High Net Worth adjusters to handle high end clientele's multi-million dollar personal line claims all over the country. I have handled claims for movie stars, famous politicians, and other wealthy business executives. I have managed and personally overseen high profile cases featured on the National news. I have experience with commercial general liability and commercial vehicle claims as well.
  • Progressive Insurance
    Senior Claims Adjuster
    Progressive Insurance Sep 1996 - Oct 2002
    Roanoke, Virginia
    Handled all aspects of vehicle claims including coverage, investigation, estimating, total loss, bodily injury and liability determination. Lead special vehicle estimator including motorcycle, ATV'S, and RV's.

Wayne Kent Skills

Coverage Investigation Negotiation Liability Analysis Vehicle Estimating Motorcycle Estimating Legal Liability Management Team Leadership Staff Development Commercial Lines Coverage Personal Lines Auto Insurance

Wayne Kent Education Details

Frequently Asked Questions about Wayne Kent

What company does Wayne Kent work for?

Wayne Kent works for The Hanover Insurance Group

What is Wayne Kent's role at the current company?

Wayne Kent's current role is Regional Liability Adjuster Major Case Unit.

What is Wayne Kent's email address?

Wayne Kent's email address is ke****@****ink.net

What schools did Wayne Kent attend?

Wayne Kent attended Virginia Polytechnic Institute And State University.

What skills is Wayne Kent known for?

Wayne Kent has skills like Coverage Investigation, Negotiation, Liability Analysis, Vehicle Estimating, Motorcycle Estimating, Legal Liability, Management, Team Leadership, Staff Development, Commercial Lines Coverage, Personal Lines Auto, Insurance.

Who are Wayne Kent's colleagues?

Wayne Kent's colleagues are Annmarie Condon, Cpcu, Cic, Protima Mercado, Vanessa Cloetens, Simi Raviraj, Pmp, Csm, Psm I, Gary Slowinski, Deport Ray, Kimberly Kallerud.

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