• • Managed a high profile portfolio of over 10,000 client invoices by communicating with freight brokers on status of payment.• Worked closely with Operations Team to leverage resources necessary to solve complex or incomplete invoices. • Handled ongoing requests from the credit department while maintaining a high standard of client satisfaction.

• Provided prompt and thorough investigations of claims within departmental and regulatory guidelines• Managed high-volume caseload of new and ongoing long-term disability claims, providing expedient yet customer-focused case management• Served as lead on file project for 9 months, collecting and disseminating claims data, as well as reporting results of a wide-scale data compilation• Interpreted and administered contract provisions including, but not limited to; eligibility… Show more • Provided prompt and thorough investigations of claims within departmental and regulatory guidelines• Managed high-volume caseload of new and ongoing long-term disability claims, providing expedient yet customer-focused case management• Served as lead on file project for 9 months, collecting and disseminating claims data, as well as reporting results of a wide-scale data compilation• Interpreted and administered contract provisions including, but not limited to; eligibility, covered monthly earnings, definition of disability, and pre-existing investigations• Evaluated every aspect of the customer’s claim to ensure a satisfactory experience- including making referrals to healthcare and other integrated products that could help with wellness• Collaborated with a wide array of expert resources such as nurses, doctors, vocational experts, and mental-health professionals to provide a holistic approach to case management and to better evaluate claim direction• Established relationships with employer benefits departments and served as main point of contact for administration of life insurance policy while on long-term disability • Championed new claims system by helping others with technological issues through the transition Show less

Operate cash register and computer based pricing system in store.Provide customer service and assistance to individuals, having knowledge of product and store layout, to ensure customer satisfaction.Responsible for daily operation of store including maintaining displays, opening and closing store, maintaining inventory, receiving shipments, and pricing.

Responsible for accuracy of all Oil and Gas documents, contracts, and leases.Updated files, created spreadsheet indexes, and prepared daily reports. Performed filing, data entry, and distribution for legal documents.Assisted supervisors daily by providing administrative support, excellent customer service to clients, and ensuring timeliness in the release of documents.

● Monitored and directed the work of clerks to ensure proper documentation and work flow.● Researched public land records to identify and define mineral rights.● Successfully executed projects assigned by supervisors, meeting all deadlines. ● Processed, edited, and filed legal documents.● Coordinated and scheduled inner-office and off-site meetings. ● Assisted with clerical duties including data entry, invoicing, document distribution, and personnel scheduling.

Monitored and directed the work of clerks to ensure proper documentation and work flow.Researched public land records to identify and define mineral rights.Successfully executed projects assigned by supervisors, meeting all deadlines. Processed, edited, and filed legal documents.Coordinated and scheduled inner-office and off-site meetings. Assisted with clerical duties including data entry, invoicing, document distribution, and personnel scheduling.; Managed team of sales… Show more Monitored and directed the work of clerks to ensure proper documentation and work flow.Researched public land records to identify and define mineral rights.Successfully executed projects assigned by supervisors, meeting all deadlines. Processed, edited, and filed legal documents.Coordinated and scheduled inner-office and off-site meetings. Assisted with clerical duties including data entry, invoicing, document distribution, and personnel scheduling.; Managed team of sales associates to ensure customer service excellence and product quality.Trained new employees on job duties, equipment, and company policies.Maintained store inventory, ordered and received shipments, and completed daily reports.Performed bookkeeping duties such as balancing cash register and logging daily results. Show less