Wayne Kress Email and Phone Number

• Reviewer of the Work and Asset Management (WAM) Request for Proposal (RFP) Discovery Use Case Sessions and Signoffs• Contributor on Vendor Statement of Work (SOW) Discussions• Contributor on NJR Team Collaboration Standup Calls to discuss Program Progress, Concerns, and RAIDs (Risks, Assumptions, Issues, and Dependencies)• Reviewer & Approver of numerous Process Design Documents (PDDs) during Alignment Project Workshops• Reviewer & Approver of numerous WAM Power BI Reporting Dashboards• Co-lead Author of Future Work Types Working File: Responsible for managing and overseeing the Technical Design Document and creating Job Codes and Sub Work Type Codes, Task Descriptions, Job Plans, Task Prerequisites, Differentiating Attributes, Priority Levels, & Supervisor Review and Approval Processes• Contributor on PI Planning (Program Increment Planning) Sessions responsible for grooming Jira User Stories and Creating Acceptance Criteria• Short Cycle Sprint Lead on General Solutions and numerous other Business Use Case Solutions. Responsible for working in a short, time-boxed period completing a set amount of work regarding solution confirmation acceptance criteria, design, and demo user story approvals• Contributor on WAM Form Data Sync: Team responsible for overseeing Subwork Types Key Attributes, Reference Data and Value Lists, Attribute Values, and Subsequent Actions for all Job Types• Reviewer & Approver of numerous SIT (System Integration Testing) Scenarios reviewing test scenarios, confirming steps and roles, and providing feedback and updates when required• Contributor for numerous Data Conversions including Leaks, Service Address Migrations, Asset and Location Hierarchy, PM & Route Conversions, & Data Cleansing Workshops•Contributor to new build needed to upgrade Vendor mappings and integrations

• Ensuring proper and efficient scheduling, performance, completion of system maintenance and repair to provide the continuing integrity of the division distribution gas system• Assuring the prompt and effective handling of appropriate emergency work requests which involve possible danger to life and property• Maintaining O&M and capital expenditures within or below approved budget• Working with team members to develop ways of performing work better, more efficiently and more effectively for continuous improvement• Committed to coaching team members and providing feedback in developing technical skills and maintaining safe practices on the job

• Managed a diverse work force of field technicians in all aspects of installation, repair, and maintenance of the outside plant communication facilities• Responsible with leading a team to deliver voice, data, and video services to our customers by planning work and dividing it among employees• Conducted quality reviews, safety reviews, training and appraisals providing feedback, motivation, and counseling• Responsible for administering the Verizon processes and policies as they relate to Safety, Attendance, Performance Work Results, Business Code of Conduct, and enforcing Outside Operation Craft Work Rules • Setting objectives, assessing performance, placing employees on performance improvement plans, and recommending disciplinary action

• Responsible for installing, programming, testing, troubleshooting and maintaining fiber optic network services from the point of origin in central office to the customer premise• Installing and configuring routers, small to medium networks, set top boxes and home media centers• Interpreting schematic work orders and drawings to determine job specifications for installation and maintenance requirements• Utilizing various test equipment to analyze equipment trouble and taking appropriate maintenance action• Performing work operations in connection with providing telephone service to residential and small to medium sized businesses• Performing work involving the use of bucket trucks, pole climbing on gaffs and stepped poles, ladder handling and climbing, trenching, entering attics, basements, crawl spaces, and manholes to accomplish job tasks

• Responsible for taking up workers grievances with management, negotiating on all issues which concerned associates, representing the views of associates with management, providing associates with guidance and direction