Wayne Kwiatkowski

Wayne Kwiatkowski Email and Phone Number

Service Business Operations Manager, Americas at Juniper Networks @ Juniper Networks
sunnyvale, california, united states
Wayne Kwiatkowski's Location
Cumming, Georgia, United States, United States
Wayne Kwiatkowski's Contact Details

Wayne Kwiatkowski personal email

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About Wayne Kwiatkowski

Wayne Kwiatkowski is a Service Business Operations Manager, Americas at Juniper Networks at Juniper Networks.

Wayne Kwiatkowski's Current Company Details
Juniper Networks

Juniper Networks

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Service Business Operations Manager, Americas at Juniper Networks
sunnyvale, california, united states
Website:
juniper.net
Employees:
10464
Wayne Kwiatkowski Work Experience Details
  • Juniper Networks
    Service Business Operations Manager, Americas
    Juniper Networks Jan 2017 - Present
    Greater Atlanta Area
    Responsible for analytical review of service business performance to assist in driving on time maintenance renewals for the Americas theater. Support the various groups both, Sales and Service, to help them understand the tools at their disposal to gain a larger picture of their Customers product portfolio in order to better support and service their Customer's needs.
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  • Juniper Networks
    Service Manager
    Juniper Networks Sep 2009 - Dec 2016
    Greater Atlanta Area
    Responsible for all post sales activities for designated named Customers. Post sales activities include but not limited to; drive Customer satisfaction within Juniper, deployment/implementation support of Juniper devices, generation of metric and trend analysis reports for Customer Service Business reviews, etc...
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  • Network Equipment Technologies
    3Rd Party Service And Logistics Manager
    Network Equipment Technologies Oct 2004 - Sep 2009
    Greater Atlanta Area
    LogisticsResponsible for the management/relationship with Choice Logistics who manage and house all NET Service spares inventory. Includes opening/closing of forward stocking locations and the generation of min/max sparing requirements at these locations.Responsible for the management of the Service RMA process and the associated delivery of these part(s) to customers.Part RepairResponsible for the management/relationship with SDA (System Design Advantage) and DTech who repair both NET and Customer owned NET products.Onsite SupportResponsible for the management/relationship with GlassHouse who provide the “feet on the street” support for NET Onsite maintenance agreements. FinanceResponsible for providing a yearly expense budget for all 3rd party activities, SDA, GlassHouse, Choice Logistics, FedEx, other OEM vendors, service spares purchases.
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  • Network Equipment Technologies
    Service Business Operations Manager
    Network Equipment Technologies Mar 2002 - Jul 2007
    Greater Atlanta Area
    Responsible for tracking, managing, reporting of service revenue from all Service regions world-wide. Management of Service contracts, service offerings and service contract renewals.
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  • Network Equipment Technologies
    Regional Service Manager
    Network Equipment Technologies Jan 1998 - Jun 2002
    Greater Atlanta Area
    Held various service manager positions in the Service Provider and Enterprise customer sector. Service Program manager for Global carriers, Regional Service Manager for the Northeast and Southeastern regions respectively. Management included, Program/Project Managers, District/Field Product Specialists, revenue forecasting, tracking and reporting, and creation of annual/quarterly budgeting.
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  • Network Equipment Technologies - Federal
    Service Project Manager (Federal)
    Network Equipment Technologies - Federal Aug 1994 - Jan 1998
    Tysons Corner, Va
    Responsible for direct interaction with various Federal and DOD Program Management Offices in the management, planning, scheduling and implementation of NET and OEM products at various locations around the world.
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  • White House Communications Agency
    Project Manager
    White House Communications Agency Oct 1987 - Aug 1994
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  • United States Air Force
    Telecommunications Technician
    United States Air Force Oct 1979 - Aug 1994
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Frequently Asked Questions about Wayne Kwiatkowski

What company does Wayne Kwiatkowski work for?

Wayne Kwiatkowski works for Juniper Networks

What is Wayne Kwiatkowski's role at the current company?

Wayne Kwiatkowski's current role is Service Business Operations Manager, Americas at Juniper Networks.

What is Wayne Kwiatkowski's email address?

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What is Wayne Kwiatkowski's direct phone number?

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