Wayne Link Email & Phone Number

Tampa, Florida, United States

Tampa, Florida

Responsible for assisting the Cage Shift Manager in coordinating the activities of our cages and our team members, implementing and ensuring compliance with company policies, procedures, and gaming regulations, monitoring, supervising, and observing operations on shift. Worked closely with the Credit Department ensuring credit transactions were true and.

Tampa/St. Petersburg, Florida Area

Responsible for cage inventory that includes the Ticket/Cash/ATM kiosks and kiosk cashier drawers. I deal directly with customer concerns and complaints as required. Responsible to ensure all regulatory requirements are followed. I promote positive public and employee relations at all times. There are nearly 70 kiosks on property. Work hand in hand with.

Lexington, Kentucky Area

I was responsible for day to day operations of the cage. I was the scheduling supervisor, inventory supervisor and completed interview and selection for prospective candidates. I was responsible for the successful performance of team members' work duties being done on a shift by shift basis. I also had responsibility for the supervision of all funds in the.

Lexington, Kentucky Area

I supervise a staff composed of around 20 Player Services Representatives and 20 Historical Horse Racing (HHR) Attendants. I am responsible for daily shift leadership, guest service, guest recovery and employee maintenance. On the Player Services side, I lead our Hot Seat promotion, maintain guest accounts, correct and coach representatives and ensure.

Verona, NY

I maintained a section on the floor plan that I was responsible to sell in. I sold extra games, early games and assorted other games. I had to maintain a cash bank against my paper inventory issue. I verified wins, did cash payouts and worked under minimal supervision. I was responsible for over 100 people on a given shift to ensure they were enjoying.

I supervise a staff of about 15 per shift. My daily duties involve supervising cash handling of over $25,000, high stakes payouts, pulltab clerks, admission clerks, floor clerks and bingo callers. I also am responsible for maintaining daily paperwork such as daily information logs, progressive jackpots, training, counseling and so forth. I work closely.

Bachelor Of Science - Bs, Hospitality Administration/Management, 3.7

I completed my Bachelor of Science Degree with Honors.

Associate Of Arts And Sciences (Aas), Hospitality Administration/Management