Wayne Mentessi Email & Phone Number

London Gateway, Stanford-Le-Hope, England, Ss17, United Kingdom

● Ensuring continuous movement of trailers/containers throughout the confines of the yard/ports and while on road in a safe responsible manner to enable fluidity.● Adhering to the yard and road Health and Safety procedures and regulations.● Conducting pre/post vehicle safety checks to ensure roadworthy compliance.● Reporting any damage seen or that may have occurred during movement of all equipment.

Stanford-Le-Hope, Essex, United Kingdom

● Ensuring continuous movement of trailers/container boxes throughout the confines of the yard in a safe responsible manner to enable fluidity within the hub.● Adhering to the yard Health and Safety procedures and regulations.● Conducting pre/post vehicle safety checks to ensure roadworthy compliance.● Reporting any damage seen or that may have occurred during movement of all equipment.● Completing yard compliance audits checks to ensure that internal IT systems reflect the yard.

Stanford-Le-Hope, England, United Kingdom

● Providing first line IT support to the hub delivering first-class hardware and software planning, performs network management and administration, and provides technical advice and training to customers.● Coordinating installation, deployment and upgrading of UPS approved software, hardware and infrastructure.● Troubleshooting technology issues in a way that restores the right standard of service in the shortest timeframe.● Managing the tech requirements of special programs and projects.● Performing regular IT audits in multiple locations (i.e. UPS facilities, vendor facilities, and customer locations).

Stanford-Le-Hope, Essex, United Kingdom

● Creating a forecast plan of all expected feeds for the upcoming sort and checking arrival times on internal IT systems.● Creating a sort plan for the day to capture and product a statistic for senior management.● Identifying and prioritizing primary loads and ensuring the package flows throughout the hub are kept at an equal pace so the movement is always fluid.● Liaising with team leader/supervisors throughout the live sort regarding the unloading and movement of equipment and any incidence that are currently accruing to minimize stoppages in the hub.● Attending pre-sort meetings with management and Inbound/Outbound supervisors to discuss forecasts, priority loads and the action plan for the day.● Attending post-sort meetings with management and Inbound/Outbound supervisors to discuss outcome of sortation, any incidences that accrued during the day, implement areas for improvement and set an action plan for the following day.● Overall responsibility of the distribution/collection of the mobile scanning equipment.

Stanford-Le-Hope, Essex, United Kingdom

● Ensuring continuous movement of packages throughout the confines of the hub in a safe responsible manner to enable fluidity within the hub.● Monitoring and identifying protentional blockages of packages without the hub matrix system and reporting any damage seen or that may have occurred during the movement.● Adhering to the hub Health and Safety procedures and regulations.● General Loading/Unloading of trailers/Container boxes when required.

Hockley, United Kingdom

● Led a team responsible for designing and implementing new claims system in Ireland who had not previously had welfare to work system and trained staff on best practices gained from my UK experiences. ● Setting KPI’s and targets for the team of 10 employees to achieve, identifying and matching skills to the tasks. ● Providing staff induction, training, and development, reviews and issue resolution.● Analysing and producing management reports.● Identifying and addressing areas of improvement, including investigating areas of weakness in the internal systems and working with business intelligent department to ensure the changes to the systems still triggering financial elements accurately.● Process design, documentation and implementation across the business.● Conducting roadshows for centre managers and supply chain partners across the UK, delivering best practice and sharing knowledge to raise the standards of company performance. ● Planning and prioritising tasks for the team including submission of claims to DWP with a monthly value of over £3,000,000.● Maintained close relationships with key stakeholders across the business and partners such as the Department of Work & Pensions, attending meetings and conferences at their offices around the UK.● Assessment of an under-performing contract, devising resolution to issues identified, to bring it up to standard, making it an operational success.● Developed and encouraged feedback from customers. Implementing changes where appropriate.

Romford, United Kingdom

● Reviewed extensive claim reports to ensure all offices had cleansed them for month end. ● Gathered claim paperwork throughout the month to check for accurate and that sufficient evidence is attached.● Checked extensive exception reports to ensure all appropriate documentation was accurate before it was sent to other organisations.● Liaised with the DWP District Payments Team to ensure both databases were accurate, identical and carrying out reconciliation tasks if anomalies are identified.

Basildon, United Kingdom

● Provided training and work experience for individuals who have been in prison or on licence with Probation. Gave participants opportunity to improve their skill-set or gain technical expertise to obtain employment.● Conducting personal assessments to identify customer needs, discovering barriers and identifying specialist needs where appropriate, signposting to the appropriate support to reduce chance of re-offending.

Southend On Sea, United Kingdom

● Provided training and work experience for long term unemployed individuals. Coached participants in improving their skill-set and identified appropriate courses to provide them with expertise required to gain employment.● Responsible for the planning and implementation to re-launch Seetec Grays office. Grew and led a team of Employment Consultants to increase occupancy to caseload levels of ninety.● Resourced and trained new staff in Office Administration procedures. In addition oversaw the centre’s financial funds. Arranged travel costs for Staff and Clients.

London, United Kingdom

● Provided administrative support.● Responsible for data input into software system. Used Microsoft Office products (Word, Excel).

London, United Kingdom

● Provided administrative support to the New Deal Advisors responsible for delivering the government’s New Deal initiative primarily aimed at getting disadvantaged groups into employment.● Provided job broking services to unemployed customers including job search support, CV creation and drafting cover letters.● Trained comprehensively in Client Relationship Management. Provided assistance and advice to caseload of twenty participants.