Wayne Middleditch Email & Phone Number

Fairford, England, United Kingdom

Swindon, England, United Kingdom

In my role as a QA Engineer, I provide account management and operational support across the automotive & medical Manufacturing, Quality, Supply chain, Technical Engineering & Regulatory Affairs Departments. Conduct internal & third party ISO audits, leveraging expertise in ISO 9001 & 14001 to maintain compliance with LRQA certification. Demonstrated exceptional leadership in coordinating the NCR/CAPA process within the defined time lines. Plan, conduct & review area inspections. Drive continuous improvement by standardising and implementing solutions to enhance products, processes, and services. Lead initiatives for environmental and quality compliance, aligning practices with organisational sustainability goals. Lead initiative for Quality & Continuous improvement throughout the site. Collaborate with cross-functional teams to optimise procedures and mitigate risks, applying critical thinking and analytical skills to overcome complex challenges.● Achieved a £54K reduction in waste costs by devising and executing a waste reduction strategy that incorporated circular economy principles.● Spearheaded a team initiative that resulted in a 20% productivity boost through the development and implementation of standard operating procedures and targeted training programs.

Swindon, England, United Kingdom

As a Customer Quality Engineer at NPAUK, Coordinated new product introductions and customer quality support for major automotive clients across Europe, ensuring seamless project management and stakeholder communication. Led APQP initiatives by collaborating with R&D, Technical, Quality, Manufacturing, and Regulatory Affairs to ensure successful product development, manufacture and launch. Functioned as primary liaison between customers, suppliers, and internal departments, addressing supply, manufacturing and quality issues throughout project lifecycles. Managed product and part compliance approvals according to specific customer requirements and provided manufacturing plant quality support. Directed customer complaint investigations, employing 8D and 5Y to establish the root cause and implement corrective actions. Monitored and reported on project performance, pinpointing weaknesses and executing strategic enhancements.● Increased business share by 25% through enhancing customer satisfaction and strengthening collaborative relationships.● Optimised customer order processes, resulting in annual delivery cost savings of £43K.● Implemented operational improvements that boosted right-first-time rates by 30%.

Swindon, England, United Kingdom

Swindon, England, United Kingdom

Swindon, England, United Kingdom