Experienced Senior Service Delivery Manager, Service Director, and interim Account Director, track record of success in infrastructure outsourcing, including service integration, applications support and project management. Exposure to a range of industries and environments, including Local Government, Financial Services, Internet, Telco and Media, from national to global companies.Responsible both for the complete service delivered to client and the financial success of the account.Client focused, comfortable building collaborative working relationships. Effective people manager with strong leadership and team management skills, working with distributed delivery teams. Inspires and leads by example. International experience and very comfortable working with different cultures.Specialties: Understands both sides of the outsourcing relationship having worked on both sides. Culturally aware having lived and worked in a number of countries and for global businesses and with global clients.
Listed skills include Outsourcing, Service Delivery, It Service Management, Data Center, and 32 others.
