Wayne Neumann Email & Phone Number

Norwich, England, United Kingdom

Worcester, United Kingdom

Membership governance specialist and administrator, supporting and providing guidance to the membership to ensure their business complies with all Legion policies and procedures, and charity law. Assisting the Area Manager in the delivery of the four pillars of Legion strategy, whilst engaging with the membership to secure their involvement.- Provide advice in resolving disputes and manage membership complaints as required.- Support annual membership conference activities, ensuring compliance with Legion policies and procedures.- Provide guidance to the local membership on governance and administration. Ensure compliance in regards to Legion policy and procedures and charity law.- Work with membership committees to ensure efficient and effective management of membership at a local level. - Monitor, analyse and record the management of annual accounts and other compulsory returns; ensure compliance with all financial policies and procedures. Support use of the on-line accounting system.- Provide guidance and support to voluntary appointments in order for them to carry out their duties such as recruiting, training and ceremonial duties, ensuring that they comply with Legion policy and procedures.- Maintain open channels of communication with the membership, ensuring that all Head Office directives and Area messages are cascaded appropriately and in a timely manner.- Monitor County/District websites and social media to ensure information is relevant, up-to-date and meets with branding and policy guidelines. Produce local newsletters as required.- Encourage affiliation of Legion membership with local schools and youth organisations. Support local initiatives in order to increase youth involvement in Legion activities.- Work with membership, Local Authorities, Armed Forces and community organisations and other stakeholders to support commemorative and ceremonial events.- Work with local Membership, Fundraising and Area teams to promote the work of the Legion.

Sutton, United Kingdom

• Managing and monitoring support contracts and consultants such as I.T., printer services, photocopier services, etc. Providing technical support where possible for the whole charity.• Responsible for facilities and building management including health and safety and fire safety.• Working with the management team to research and identify potential funding opportunities, developing proposals for projects, contributing to funding applications and tendering opportunities and generating increased income from existing services.• Producing monthly reports and statistics for the SCILL Board• Assisting in the development of strategic plans and new business• Implementing policies, processes and procedures which improve the running of the organisation, increase efficiencies and reduce overall costs.• Managing the Central Assistant and department volunteers; supporting them in their development and learning. Undertaking regular supervision and appraisals. • Managing and supporting the marketing and promotion of SCILL. Coordinating the marketing of each of the charities services through individual marketing plans (linked to contracts), utilising traditional marketing methods as well as digital and web based methods including social media.• Responsible for designing and developing marketing/promotional material to promote SCILL and raise the profile of the organisation.

As SCILL's first full-time and dedicated Marketing employee it was my job to implement and develop SCILL's marketing & communications strategy, drive, develop and implement SCILL's online communications including website and social media channels and be responsible for the Charity's reputation in the press - handling media enquiries, proactive and reactive activities, etc. I am also responsible for designing any marketing literature and providing copy for any adverts/articles/promotional literature etc. as well as producing any graphic design work as and when required using Photoshop CS5. All of these duties and tasks are all accomplished whilst not losing site of the fact that disabled people will be using our literature and website so accessibility in design is an A++ requirement and must be forefront in any decision makeing process.

Bachelor Of Science (Bsc), Environment & Coastal Management

Advanced Gnvq, Business Studies & Marketing