Integrated portfolios of Education Commercial and Defence Sectors of over 260 employees and revenue in excess of $12M. Contract and operational management role with full P&L responsibility across a combined 19 contracts of varying size and complexity

Build engagement within the cabin crew community and leverage best practice leadership across the Perth and Adelaide cabin crew bases. Managing national and international portfolios for transport and supporting accommodation portfolios, managing suppliers and responding and resolving feedback received in the course of providing those services.

Transformation and integration across multiple sites and work groups. Development of a cohesive leadership team focused on continuous improvement and driving business unit efficiencies, improving customer service performance and operational performance while maintaining employee engagement through structural change.

Leading business through change from a joint venture dissolution to sole acquisition. Added complexities of shared facilities and resources with former joint venture owner now becoming major customer and change management of that relationship with all stakeholder groups.

Lead, manage and develop the operations team in WA focussing on state based operational targets and strategy, ensuring network service standards are met. Provide team leadership and develop operations team to meet or exceed operational KPI's. Report performance frequently to senior managers and ensure regular review of performance levels. Establish customer, supplier and network relationships to facilitate efficient and effective business making decisions.