Wayne Powell Email & Phone Number

• Partner with production support teams to improve communications plans, and standardize engagement process.• Consult with production process owners to improve operational effectiveness through standardizing production processes• Ensure corrective action plans are in place and are actioned in an appropriate timeframe for any identified operational risk events• Draft policy changes to payment network technical specifications documents in order to update content and improve overall clarity

• Design and implement compliance solutions for payment network policy compliance.• Implement strategies for continuous improvement.• Design, and implement solutions to increase operational effectiveness through automation of manual processes.

• Operate a global data security compliance program for American Express Global Network Business.• Identify strategies for continuous improvement.• Design, and implement solutions to increase operational effectiveness through automation of manual processes.• Develop production metrics and monitor annual production schedules for the operations team to track performance.• Enforce Data Security Policy on Network Participants

Manage Data Security compliance operations for American Express Global Network Operations.Responsible for delivery on all operations objectives for the year.Increase operational effectiveness though automation of manual processes.Work closely with the 3000 merchants in of the data security operating policy compliance program to ensue understanding of the compliance program. Responsible for developing annual production schedules for the operations team to track performance and identify areas for improvement.

Designed and implemented global the rollout of a host intrusion prevention system to 70,000+ hostsDesigned the strategy for developing the rules for managing the activities on the host systems for across all host

Monitor McAfee Antivirus management console for all American Express global locationsDevelop remediation process for out-of-date AV DAT files, and dormant clients. Monitor Cisco Security agent management console for Global organization.Develop reporting strategies for the Enterprise Security Office using McAfee ePO data.Develop reporting database in Microsoft Access for ad hoc reporting as well as standardize process such as MS patch management. Develop a remediation process to address security alerts from CSA, and McAfee requiring engagement with outsource service provider.Point of contact for American Express ESO and the IBM CERT team.Lead project to roll out centralized AV management to American Express business managed clients around the globe.Research CSA HIPS alerts to determine the threat to the enterprise.Develop a procedures guide for American Express ESO production monitoring of the environment.

Responsible for the Information Security at Star HRG. This includes compliance with the following: Sarbanes-Oxley, HIPAA Privacy, HIPAA security, CA SB 1386. Perform security audits to insure compliance with Sarbanes-Oxley and HIPAA privacy.Create a Business Continuity Plan for Star HRG including the creation of a Business Continuity Assessment Template for the Business Impact Analysis.IT Project manager for the HIPAA Security Compliance project to insure Star HRG’s compliance with HIPAA Security Collaborated with the UICI Enterprise security workgroup to develop security policies for UICI.Developed incident response procedures at Star HRG that allow for the collection of evidence in the event there is a security issue with the information systems.

Mba, Supply Chain

Bs, Physics