• Establish & execute production transfer projects of existing Customer specific, medical grade, thermoplastic tubing configurations (used in non-invasive surgical procedures) into a new manufacturing location.• Collaboration with partner owners and sub-contractors developing new processes and systems increasing capacity and throughput, while maintaining accuracy, and ensuring quality of the finished product.

New Product Development* Identification of market needs and opportunities to be used in developing product specifications which incorporate functional requirements, regulatory compliance, manufacturing capabilities, and long-term support.* Lead teams focused on the development and execution of short- and long-term (multi-generational) launch plans for respective products in accordance with market & Corporate expectation.Program Management* Program Management including leadership in representation of customer and technical support aspects in product improvement promoting ease of use and support, increased reliability, reduced downtime, cost reduction, and facilitating manufacturing.• An enthusiast for finding cross-departmental synergies using active listening that can assimilate the needs of a diverse group of stakeholders. Balancing KPI’s, Voice of the Customer (VOC), Operational Capabilities, and Failure Analysis.• Use analytical abilities including Six Sigma, Lean Manufacturing and 6S principles to work cross-functionally, determining the highest priority new features and product updates.Technical Support Team Management * Amplified the growth and development of a 7-person Technical Support team providing both internal and external product support of FDA Class II Medical devices meeting ISO 13485:2016.Training Team Management* Propelled success for a team of 9 trainers in a dedicated cost center; directing the growth, development and delivery of product operation, maintenance, and service training programs for new and existing products to impacted employees and customers.Customer Service Team Management* Instrumental as a liaison between Selling Groups and Operations promoting growth and efficiency within a 6-person team, processing over 5000 orders per month via EDI and manual entry.Additional roles in Product & Program Management, Service Management, and Application Engineering