Wayne Pringle Email & Phone Number

Belrose, Nsw, Au

City Of Johannesburg, Gauteng, South Africa

Part of the senior leadership team with responsibility for building and driving the Le Morgan footprint across both physical and online platforms. Key accountabilities included national sales operations, property portfolio management, new store openings, channel partner relations, supply chain management, customer service, and workforce leadership.• Directed national sales operations strategy for a portfolio worth $260 million in FY2023, spanning 35 physical sales branches across more than six (6) provinces/states, and delivering over 60% of the company’s total turnover.• Part of the leadership team working with the Board and Directors to drive vision, strategy, and opportunity.• Oversaw and owned the workforce management strategy behind 400+ staff nationally, including state managers through to customer care.• Directly managed 52 Sales Managers and worked with individual managers to ensure their performance and that of their teams were meeting and achieving the wider business plan for both state and national levels. Provided support and training to guide managers through performance meetings, P&L, and budget goals.• Project-led the establishment of a new internal sales department to reflect consumer trends towards digital marketing.• Successfully opened more than 12 high-performing operations nationally.• Managed relationships and negotiations with large Tier 1 shopping centres, project managing shopping centre marketing exhibition costs, and the day-to-day running (upwards of $100k per exhibition).• Worked with supply chain and warehousing to deploy a lean and efficient inventory model. • Led new product sourcing and successfully introduced new products into cookware, electrical appliances, and kitchenware categories to ensure Le Morgan kept pace with consumer needs.• Instituted a training and development program. As a result of this new talent program, more than 25 existing staff members transitioned into management roles.

South Africa

Held the role of Regional Manager taking responsibility for a statewide portfolio before migrating into the national sales manager position in 2010. The position formed part of the senior management and leadership team with responsibility for aggressively growing nationwide revenues whilst overseeing sales operations, planning, risk and workforce.• Took ownership of a $20 million region and played a pivotal role in aggressively growing revenue performance and market/brand penetration before transitioning into a national role with a budget of $100 million+.• Oversaw a large workforce of 100+ sales agents in the field, focusing on developing and building talent within the team to create future leaders for each role.• Built a high-performance and highly engaged management team to support individual state needs.• Formulated specific strategies for each state and collaborated with local managers to roll out objectives. Culturally championed sales operations strategy throughout each region, obtaining buy-in from all staff while focusing the team culture on being customer-centric.• Represented Le Morgan during key discussions with shopping centres and larger Tier 1 retailers.• Conducted feasibility reviews for opening new stores and project-managed each stage of securing new leases, carrying out fit-outs, brand style and concepts, and recruiting new teams for those stores.• Continuously analysed KPIs including Sales, Net Income, Productivity, Customer and NPS scores, leveraging these data metrics to identify opportunities for continuous improvement.• Implemented training programs to promote customer service, product, and sales growth.• Provided ongoing weekly and monthly reports and insights to the Directors, updating them on operational activity, trends, market intelligence, and competitor activity across the region.

City Of Johannesburg, Gauteng, South Africa

City Of Johannesburg, Gauteng, South Africa

City Of Johannesburg, Gauteng, South Africa

City Of Johannesburg, Gauteng, South Africa