Wayne Putter Email & Phone Number

Victoria, British Columbia, Canada

Johannesburg Area, South Africa

Started as Loss Adjusting Manager in charge of 17 local Loss Adjustors and 7 based in the regions throughout South Africa. International experience in Kenya as a management consultant to lend expertise in cost savings and other initiatives. National focus on profitability measures in terms of claims spent, ensuring Regional and Claims Segment Managers have the support and tools to maximise revenue, currently CAD270 Million. Ensure compliance and regulatory requirements are adhered to across the Group. Implemented procedures to ensure client loyalty to maximise client retention. Centralised all claims and loss adjusting to one area so that one team had responsibility for entire ABSA investigations. This lead to successful constancies on all claims and huge impact on savings and rejections of claims to over R250m a year.

Johannesburg Area, South Africa

As Claims Manager, managed a team of 8 Consultants and revenue of CAD595 Million. High level authorisation to settle claims allocated to other staff members of the team. Responsible for the investigation of all motor claims, (stolen/hijacked and accident/damage related). Responsible for the investigation of all household goods claims (specified items, housebreakings and robberies). Compliance Specialist - Financial Advisory Intermediary Services (FAIS) recognised. Started a new team and as manager, implemented a process for claims registered, so that each claim allocated to only one agent until finalisation of claim. Very successful, resulting in process implemented throughout entire claims division.

Johannesburg Area, South Africa

I was an inspector in the Detective Branch responsible for a variety of investigations with various law enforcement agencies such as the Directorate of Special Operations, National Prosecuting Authority, SARS and the Asset Forfeiture Unit. My experience also includes forensic principles such as interviewing and interrogation of witnesses or suspects, criminology, strategic planning in terms of crime scenes; and collecting and analyzing evidence

Chartered Insurance Professional, Insurance Adjuster, Cip

Pmd, Business Administration And Management, General

Re 1 Diploma, Re 5 Diploma

Police Specialisms

Domestic Violence, Advanced Forensics, Crime Computer Course, Diversity Course, SWAT Course, Special Weapons & Tactics, Forensics Course.

National Diploma - Police Administration, National Diploma

Senior High School Diploma Qualified Grade 12