• Leading a team of 14 Category Managers driving IT procurement, vendor management, contract drafting, strategic negotiations, and global sourcing initiatives for the Customer/Commercial and Infrastructure/Services technology teams.• Collaborate cross-functionally, inclusive of the executive leadership level, to identify opportunities for cost savings, process improvement, and efficiencies.• Support budgeting and forecasting activities through historical and predictive spend analytics.• Monitor and manage renewals including analysis of utilization for cost optimization.• Responsible for delivery of procurement analytics and insights across assigned technology teams.• Drive selection and implementation of a new Contract Lifecycle Management (Ironclad) tool for enterprise deployment in parallel with a new source-to-pay (S2P) platform (Coupa). Service as source-to-contract workstream leader for overall S2P platform refresh.• Act as program manager for complex efforts involving diverse groups of stakeholders.

Procurement and Strategic Sourcing:o Created global procurement, strategic sourcing, and vendor management discipline for high-growth technology startup across all spend categories including IT/SaaS, Marketing, Real Estate/Facilities, Insurance, Employee Benefits, and Professional Services/Outsourcing. o Negotiated key contracts with IT service and software providers to attain over $500k of savings in first 9 months.o Implementing source-to-pay, spend management, and contract lifecycle management platforms for enterprise-wide deployment.o Foster strong relationships with a wide range of stakeholders, including executive leadership, to draft and achieve department and company goals and objectives.o Leveraging spend and contract data analytics and metrics to identify opportunities for vendor and spend optimization while maintaining operational agility.Global Real Estate and Facilities:o Determine strategy for global real estate in U.S., LATAM, EMEA, and APAC.o Manage global facilities team to source new office locations, negotiate leases, coordinate moves and buildouts for a geographically dispersed, remote or hybrid workforce.

Lead multiple teams focused on operational support for the Supply Chain Management (SCM) department.SCM Analyticso Manage data warehouse, database administration, data modeling & visualization, KPI and ad hoc reporting for all SCM-related data with a focus on GL-driven spend data from SAP ERP.o Utilize advanced analytics software (Alteryx) and visualization capabilities (Tableau) to provide real-time data to SCM category teams for data-drive decision support.o Develop and maintain rapid-development applications to enhance internal business processes. Supplier Performance & Risk Managemento Launching an enhanced Supplier Performance & Risk program including updated corporate-wide policies.o Manage supplier risk tiering, response plans, and business continuity implications.Supplier Diversityo Ensure compliance with GSA/SBA small business requirements.o Executing a renewed Supplier Diversity Program with a focus on expansion of diverse supplier base.Supply Chain Center of Excellence (COE)o Manage end-to-end Source to Pay processes and value stream.o Primary system administration responsibility for all SCM core applications including SAP Ariba, Seal Software/DocuSign Insight contract AI platform, VIVA Stars supplier diversity management, e-signature capabilities (AdobeSign), AeroXchange, as well as secondary support for procurement related functions within SAP ERP, Workday HRM, and FP&A applications.o Manage all procurement-related policies, procedures, and training documentation.o Act as a best-practice center and continuous improvement champion for entire SCM department.

- Developed, executed and managed corporate sourcing initiatives for indirect and capital categories, leading strategic activities and perform complex data analysis to identify new sourcing and other cost optimization opportunities to generate cost savings. - Worked cross functionally with departments for negotiating complex and competitive programs and worked collaboratively with internal user departments to facilitate, optimize, and execute the purchase and corporate governance of spend categories within the organization.- Collaborated closely with General Counsel to draft and negotiate complex contract documents.

-Responsible for system and process strategies across entire Supply Chain Management (SCM) department including process optimization, policy development and enforcement, compliance initiatives, and continuous improvement efforts.-Leading a multi-year Source-to-Pay Optimization program to drive efficiencies including touchless purchasing transactions, e-Invoicing, supplier portal, payment strategy, and EDI.-Implementing new technology and sourcing strategies to drive Supplier Diversity/Small Business Administration initiatives and goals.-Negotiated supplier agreements and coordinated revised technology supply chain processes to mitigate inventory risk and provide just-in-time fulfillment of equipment orders across the network.-Development and support KPI measurements and other key reporting metrics.-Established a new Service Management discipline within Southwest Airlines' Supply Chain Management COE group focused on support and improvement of all aspects SCM systems and processes using ITIL-based service management practices.-Manage and develop a team of business consultants, analysts and project managers.-Act as the primary liaison to all Supply Chain Management and Finance teams involved in the use, development, or integration of enterprise systems with a focus on SAP Ariba and SAP ERP.-Lead best practices in all RFx activities with critical focus on assisting business teams on development of functional requirements, supplier selection, and scoring.-Provide subject matter expertise to Buyers and business leadership with supplier negotiations, complex purchasing transactions, technical, legal, and contractual issues.-Work closely with General Counsel to develop best practice company-wide policies, procedures, and contract templates for use throughout the Supply Chain Management group.

-Transferred existing, as well as developed all new, functionality for a new SCM Technology Planning Team including implementation of new demand management function to support the long-term strategy of the Technology organization and related business units.-Developed and maintained strong relationships with Technology Leadership and Project/Program Management staff in order to stay apprised of Technology programs and projects and influence business stakeholders in decision making related to a changing and complex category.-Acted as primary liaison to large ITO and Managed Service outsourcing efforts including data center services and enterprise application support.-Led best practices in all RFx activities with critical focus on assisting business teams on development of functional requirements, supplier selection, and scoring.-Established and maintained templates in sourcing and procurement systems (SAP Ariba) for rapid deployment of RFx efforts to potential suppliers and meaningful scoring of results for supplier selection.-Provided subject matter expertise to Buyers and business leadership with supplier negotiations, complex purchasing, technical, legal, and contractual issues.-Acted as primary lead for all Supplier Performance evaluations and meetings including quarterly business reviews (QBR) and executive business reviews (EBR).-Worked closely with General Counsel to develop best practice process, procedures, and contract templates for use throughout the Supply Chain Management group for all technology-related efforts.

-Instrumental in standing up and maturing a new Vendor Management Office including implementation of best practices, creation of new policies and procedures, employee and supplier training, as well as structuring preferred supplier frameworks designed to support the long-term strategy of the Technology organization and related business units.-Delivered best in class strategic sourcing, contract management, negotiation and supplier management practices in moderate to complex spend categories with a goal of continuous improvement resulting in increased savings, risk mitigation, and overall contracting efficiencies.-In cooperation with Supply Chain Management and General counsel, provided hands-on negotiation of commercial and legal terms with all technology suppliers for hardware, software licensing, hosting, cloud services, SaaS, professional services, and managed services (both on/near-shore and off-shore) including MSA, SOW, SLA, NDA, and other related documents.-Ensured protection of Southwest's intellectual property, licensing rights, as well as reduce/eliminate liability in multiple categories including third-party patent infringement.-Developed standardized contract template for Agile software development engagements that mitigates risk while permitting flexibility in project timelines and supplier deliverables.-Worked with all levels of IT Leadership to match vendor capabilities to departmental needs, provide guidance to minimize risk and maximize value, and coordinate vendor engagements with overall department goals and strategic planning.-Contributed to the continued development and implementation of the Southwest Airlines Technology Sourcing Strategy, leveraging both professional experience and insights from industry experts.-Led business partner's requirements identification process and translated requirements into solid contract terms.-Provided research and analysis of spend, contract data, and vendor performance.

Director of Administration / Legal Associate, January 2013 to July 2014Procurement / Legal Associate, December 2009 to January 2013-Led all global procurement, budgeting, and related financial reconciliation services for a proprietary trading firm with offices and data centers in multiple international locations.-Recruited, developed, and retained a team of highly effective professionals able to deliver within deadlines, drive cost savings, and ensure high quality results.-Successfully developed new, and restructured existing, key vendor relationships to optimize costs, response time, and service delivery expectations.-Through intensive budgetary and spending analysis, vendor negotiation, and internal project management, reduced overall technology spending without a reduction or degradation of IT services.-Interfaced with all levels of management and firm partners to develop strategic goals related to technology projects, internal systems enhancements, vendor selection/negotiation, and cost control efforts.-Served as primary liaison between the Purchasing and Accounting/Finance functions to ensure continuity, employee training, and compliance.-Acted as subject matter expert on all IT purchasing, contract drafting, budgeting, and spend analysis.-Led the implementation and provide ongoing training and support for the continued success of the following internal systems and applications:o Paperless Accounts Payable workflow and document retentions (PaperSave Pro®)o SharePoint deployment of historical invoice/purchase order documents (PaperSave Pro®)o Global Human Resources Information System (BambooHR)o Digital e-Signature technology (RightSignature)o Single sign-on (SSO) technology for SaaS services (OneLogin)-Served as legal counsel focused on contract review and drafting, labor/employment matters, and real estate transactions.-Provided leadership and guidance to the HR and Facilities Management teams.

Business Process Analyst, November 2008 to June 2009-Focused on improving productivity and scalability within the organization through the continuous evaluation and refinement of corporate processes and enterprise systems.Telecommunications Analyst, September 2007 to November 2008-Provided procurement, contract administration, and financial analysis functions for all telecommunications services globally including offices and data centers in seven countries with a telecommunications budget of over $14 million annually.