Wayne Riddle Email & Phone Number

San Antonio, Texas, United States

San Antonio, Texas Metropolitan Area

San Antonio, Texas Metropolitan Area

Full P&L accountability including budgeting, forecasting, and operational leadership. Managed all functions including business development, negotiating contracts, preparing bid proposals, permitting, working hands on as technical resource and supervising crews onsite, responding and resolving escalated customer service issues, and back office activities. • P&L management for $7.5M service organization with 26 employees including dispatch, estimator, billing, project clerk, sales, and 18 field technicians. • Improved executed margin by 9% in 2010, doubling portfolio value and delivering 7% positive variance.• Delivered two projects exceeding $1.1M in just six days in 2011.• Oversight for residential and commercial maintenance, from service calls to $500 chiller replacement.

Evansville, In

SERVICE BRANCH MANAGER, Evansville IN, Fargo, ND, Oklahoma City, OK, 2004-2008Business planning and strategic leadership role. Budget, forecasting, and financial responsibilities for branches in the United States. Created Hyperion reports for senior executive team. Oversight for field teams including managers, field technicians, sales, and support staff. BUILDING ENVIRONMENTS MANAGER, Kansas City KS, 2002-2004Program Manager for $157M Bartle Hall building addition. Customer satisfaction and service team leader in addition to acting as technical resource for sales organization. Priced and prepared bids for construction projects; project-managed executionSERVICE TEAM SUPERVISOR, Oklahoma City OK, 2001-2002 Supervised HVAC construction projects in Oklahoma City. Oversaw activities of up to 18-man crews and subcontractors, including sheet metal, controls, insulator, and excavation. Ordered materials and take offs, inspected work on site to ensure up to code, pulled permits, and worked with county officials. Hired and supervised crews on site and quality-assured production. Established and adjusted work sequences to meet construction deadlines using equipment capacity and man hour requirements knowledge. Acted as liaison between subcontractors, general contractor, client, and county officials. Resolved escalated issues.SERVICE TECHNICIAN, Oklahoma City, OK 1997-2001Completed routine and emergency services on concurrent projects. Created bids, pricing, RFP’s, and proposals for repair and rebuild jobs ranging from $1K -$500K. Worked with inspectors to ensure projects met building codes and plans and specifications.

Oklahoma City, Oklahoma Area

GENERAL & PIPING FOREMANSupervised and coordinated crews on site assembling, installing and troubleshooting plumbing systems. Managed scheduling, hiring, and training of journeymen and apprentices. Coordinated HVAC, and all trades on site. Interpreted specifications, plans and blueprints to ensure work completed in accordance with building codes and local ordinances. Ensured workers on site followed OSHA safety requirements and pulled job permits. Ordered materials and ensured tools and supplies available to maximize productivity and prevent downtime.

Served in England, Germany and the United States.

General Studies

Journeyman Hvac, Mechanical Engineering Related Technologies/Technicians