Wayne Rock Email & Phone Number

Vermont, United States

Sunderland, Vermont

Sunderland, Vermont

Sunderland, Vermont

Sunderland, Vt

Sunderland, Vt

Sunderland, Vermont

- Entrusted with the allocation of the whole Men's business for retail (over 50% of retail's profit). - Contributed to achieving a profit increase of $3.2M over the previous year and consistently beat plan. Applied more robust allocation strategies and models to achieve this result. - Challenged to support +25% profit growth in a mature Men's Barbour business and achieved over +30%. Provided analyses prior to the setting of the goal along with recommended tactics to reach success. - Helped train four Allocation Analysts and mentored my eventual successor.

Sunderland, Vt

- Broadened scope of products to include Fly Fishing and Hunting products (over tripling the number of SKUs managed)- Contribute to improved communication between Fishing Managers and the Home Office- Emphasis on providing the right product to the right place at the right time through the creation of more robust allocation strategies centered on geographical areas and fishing seasons.

Sunderland, Vt

- Created and maintained inventory productivity reports in DSS- Allocated Men's Barbour and Men's Accessories using the MID allocation platform- Analyzed inventory performance in terms of GMROI and in comparison to plan figures- Collaborated with Planners and Merchants to develop allocation strategies that meet the vision of the Merchants and needs of the Planner- Participated in meetings with Control Buyers to facilitate the flow of inventory to retail locations- Reached out to Store Managers to create better synergy with Allocation Analysts and other business partners in the Home Office

-Set meetings and agendas for the Order Management Project Team-Drafted timelines for milestones and kept track of accomplishments, planned activities, and risks-Held innovation sessions-Developed User Stories -Transformed User Stories into Customer Narratives for internal value creation and to provide a more creative way of communicating expectations to vendors-Utilized Gantt Charts to visual represent the progress of the project and push tasks to the forefront-Developed a task list and syllabus so that the replacement is able to assume role and take on responsibilities

-Created and maintained productivity and performance reports -Created a scorecard to compare associate performance-Completed statistical work for KPMs and developed a new KPM to drive performance to achieve the company's vision of being more personal and friendly-Created a new incentive program to drive behavior-Took ownership of driving personal and friendly behaviors through leading by example and coaching associates-Helped with the hiring process for new associates during our peak season-Helped create schedules and other administrative duties

Roanoke, Virginia Area

Provided a fun and friendly experience for customers that inquire about products and customer service concerns through electronic mediums (chat and e-mail).

Roanoke, Virginia Area

Sold and supported customers who purchased Orvis fly fishing equipment. Also handled communications with Orvis endorsed dealers, lodges, outfitters, and guides.

Roanoke, Virginia Area

Provided a fun, friendly, professional, and superior experience for Orvis customers via phone.

Master Of Business Administration (Mba), Business Administration And Management, General, 3.58 Gpa

Strategic Marketing Management Managerial Finance Legal Issues in Business International Business Business Research Methods Environment.

Bachelor Of Arts (B.A.), Political Science And Government