Wayne Samuels Email & Phone Number

Royston, Gb

E1W 1Az

Canary Wharf

Products and technologies:HP System Insight Manager, Nagios (Opsview 4.2.2 Server/cluster), Linux 4, 5, 6 (RHL Enterprise & Centos), VMware (ESX / Vcenter), VMware Workstation, Windows 32/64 bit Server, Sophos Enterprise Console, Altiris enterprise management, Lotus Notes / Domino, data center management & maintenance. ITIL (Incident, Change & Problem management). Event Management (ITIL) HP ILO 2/3/4 HP Hardware (Proliant and C7000 blade enclosures and HP Virtual connect) upgrading firmware and system sofware to improve monitoring and stability.Windows NT4, 2000, 2003, 2008R2, 2012. Microsoft Exchange 5.5, 2000, 2003, 2007, 2013Linux 4, 5, 6, Centos Backup Exec 8, 10Netvault 9

Canary Wharf

Trinity Mirror Group is a newspaper publisher with over 260 titles including national, regional and sports titles and the icNetwork regional websites. Joined the organisation on a support basis and provided 1st, 2nd and 3rd line services for IT infrastructure, desktop and operations across the Mirror Group. - Worked on a wide range of IT infrastructure and applications including Nagios (Opsview), NetVault, HP Insight Manager, Windows Server 2000/2003 and Microsoft Exchange. - Delivered automated reporting for server licensing and assets, in addition to datacenter monitoring capabilities for power and cooling, via the installation of HP System Insight server and 200 hosts.- Created training material for ‘hands-on’ course “HP Blade enclosure, Blade and Blade-center’ to facilitate in-house engineer training, this dramatically reduced training costs.

Canary Wharf

Following the transfer from Trinity Mirror Group via a TUPE agreement in 2014, I was appointed as a senior member of the international IT operations team and work to maintain on a 24x7x365 services across the Mirror Group. Play a major role in the proactive event monitoring and handle the resolution of technical issues aligned with ITIL best practice, involving Incident, Change and Event Management. I install, maintain and configure HP & Dell hardware, Windows Server and MS Exchange, functioning within a DevOps environment. - Managed the seamless integration of HP Proliant servers and HP Blade enclosures into HP Sim for monitoring and firmware upgrades.- Transitioned the latest OpsView monitoring platform and Ansible configuration management automation tools into IT Operations as part of the DevOps function. o Collaborated with developers and gained a knowledge of new productso Installed, configured and maintained Windows domainso Created a training and documentation program- Mentored and trained IT Operations engineers in Romaina to enable the running of parallel shifts for Trinity Mirror Operations Team, this resulted in fully documented client IT services.

London, United Kingdom

MR has been supplying computers, peripherals and software and support services to various businesses since 1983, handled the smooth installation, configuration and maintenance of Microsoft Windows Server and Workstation platforms, in addition to Active Directory, DNS, DHCP and Microsoft Exchange. - Gained high levels of proficiency in Windows NT, Windows Vista, Windows XP, Windows Server 2000, Windows Server 2003 and Windows Server 2008. - Attained Microsoft Certified Professional (MSP): 210, 215,216,219.

Islington

Install and configure Operating systems onto rental PC's via ghost ready for rental clientson site engineer for PC rentals