Wayne Sanchez Email & Phone Number

La Habra, California, United States

• Decreased employee turnover to 30%, compared to average turnover rate of 100% throughout district, resulting in better performance and higher guest satisfaction• Lowered food and labor costs by 1%, increasing greater profitability for the store• Received “Operational Excellence Award” for improving operations, resulting in store becoming a management training location• Overhauled store operations, creating new processes for cleaning, inventory management, and daily operations

Escondido, California, United States

• Engaged with clients one-on-one in the design, repairs, and installation of their floors from start to finish to the specifications of the client• Supervised a crew of 5+ floor installers who installed floors in 7+ homes monthly• Worked hands-on on every project with the team, ensuring complete customer satisfaction

Corvallis, Oregon, United States

• Supervised team of 30+ employees while increasing restaurant sales by 5%, maintaining corporate standards of quality of food, hospitality, and service• Increased catering sales by 30% through merchant door-to-door contact, food sampling and sales at large events and other marketing venues while providing excellent customer service• Managed food costs, inventory variances, and labor to keep the restaurant in optimum profitability

Albany, Oregon, United States

• Collaborated in development of strategic marketing presentations increasing client acquisition• Developed a local networking program within the community that generated millions of dollars in sales to local business and earned thousands of dollars for local non-profits• Created streamlined operations process managing flow of print media from creative, to print, to client• Executed full marketing materials for small to large scale events such as concerts, expos, and meetings, resulting in increased ticket sales, attendance, and awareness