Wayne Sander Email & Phone Number

Phoenix, Az, Us

Hamburg, Germany

Hamburg, Germany

Hong Kong

Hong Kong

Scottsdale, Az

• Leverage extensive knowledge of modern-day best practices in operational analysis & improvement, international & domestic logistics, and complex IT systems & EDI to support various multi-national, tier 1 clients with optimal operations, logistics, and supply chain management• Serve as key liaison between internal global operations, IT, and commercial business teams and US based clients and / or external stakeholders to produce, preserve, and grow outstanding customer service levels• Own global SOP’s for clients’ businesses, regularly develop innovative solutions, conduct short-term & long-term project management, and empower teammates to excel in their specific roles• Ensure service integrity through the design, measurement, analysis, and compliance of KPI’s• Conduct business reviews with customers to discuss key concerns, historical performance, progress on improvement, and continuously evolve the relationships• Implement new, complex client accounts from beginning to end

Scottsdale, Az

• Manage all operations and customer service for North American deconsolidation services at every major entry port, including expedited trans-load, cross-dock, and specialized warehouse programs• Govern and build strong relationships with many logistics providers, such as customs brokers, warehouses, ocean, drayage, and OTR carriers to efficiently and effectively mitigate issues and deliver exceptional customer service levels and transit times• Maintain detailed financial accruals to administer timely service provider payments and customer invoicing, always ensuring desired profitability for the business• Conduct analysis of operational performance and provide reports to product team as well as customers

Scottsdale, Az

• Coordinate with APLL colleagues, customs brokers, warehouses, ocean, drayage, and OTR carriers around the globe to facilitate expedited door to door ocean imports & trucking service for the industry’s premier LCL product• Collaborate with and provide highest level of proactive customer service across a large, diverse customer base• Generate and manage all necessary documentation and information required for a seamless operation

Ames, Ia

Mentored students in coursework on accounting, finance, statistics, and math

Bachelor Of Science (B.S.) With Honors And Distinction, Finance And Supply Chain Management, Logistics, And Operations, Scm Gpa (27 Credits): 3.9, Fin Gpa (27 Credits): 3.7

Activities and Societies: • Supply Chain Management Club / APICS Chapter; 2010 - 2012 +Treasurer; 2011-2012 + 2011 APICS Great Lakes.

High School Diploma

Activities and Societies: Football, Wrestling, Weightlifting / Powerlifting, Cross Country, Track & Field, SoccerGraduated one full year.