Wayne Shepherd Email & Phone Number

Brisbane, Queensland, Australia

Australia

As a member of our Executive leadership Team I am jointly responsible for developing our national strategy, mentoring our Senior Leadership Team, and enhancing our culture by leading in a manner that is aligned to our key operating principles. As the Group Executive National Sales my team and I are responsible for driving growth through extending our relationships with our extensive list of blue chip clients and seeking new and exciting opportunities. I am deeply passionate about delivering on our client’s promise to their customers and providing a solution that drives their sales by adding value. Key focus points are simplicity,clarity, continuous improvement and a strong desire to remove cost from the supply chain rather than shifting it between key stakeholders.

Wherever You Need Me

We are Australia’s best metropolitan distribution company committed to consistently taking the customer delivery experience from ordinary to extraordinary. We offer dedicated fleets for corporate and home delivery.As General Manager of National Sales, I am responsible for delivering tailored solutions for all our major clients, these solutions need to be operationally and financially efficient while providing an extraordinary experience to our shared customers. I am absolutely committed to working with our clients to continuously challenge and improve the way they do business. My team and I aim to become an integral part of our clients business. Bunnings is a good example of this. We have provided a smaller core fleet at each site, while providing supplementary access to a tailored adhoc fleet. This allows us to flex to match increasing or declining volumes. This has shifted them from a largely fixed cost structure to a true variable charge model. We have lifted the overall service performance while reducing cost and providing complex KPI reporting, allowing senior executives visibility to what is happening across multiple sites. This has enabled Bunnings to meet or exceed benchmarks we measure continuously across multiple locations. This helps identify areas for improvement and areas of excellence to be duplicated across the business. A huge amount of my career has been spent in the transport industry. I bring my extensive knowledge from this experience to my role everyday.

Pinkenba

Before I became GM of National Sales at ANC I had a dual role, where I was responsible to the CEO as GM ANC Queensland and for expanding the business as GM of National Sales.My previous role as GM QLD has given me a thorough understanding of operations and the challenges/opportunity associated with providing an excellent service. I believe my vast sales experience combined with my operational knowledge allows me to provide real world solutions to my clients today.

Fortitude Valley

Before working with ANC, I was Sales Manager at Reliable Couriers. I started the business in 86 and was basically the driver, the Sales Representative, Accounts receivable etc. We were moving bits and pieces from typesetters, to art studios, to ad agencies, and printers. Lots of time sensitive deliveries to the newspapers, TV and radio stations. Over the next 3 years we were the leading provider of point to point couriers for the advertising industry.This gave me a thorough ground up knowledge of the industry which serves me well in my role as GM of National Sales for ANC.

I worked as a Sales Executive but was engaged by Operations not Sales. The idea was I was sent into specific areas that were light on volume and asked to identify and create additional sales opportunities. I was required to create and sell innovative flexible solutions. I was heavily involved in developing the sales strategy and the operational solution that resulted in us winning the transport business of a major Building Society that had been with Australia Post for over 10 years. I left the business to start my own local transport company.I quickly began to realise that a sale was not all about a rate it was about delivering value. I have focused heavily in this area over my time in the industry and apply these early lessons in my current position at ANC.

Pinkenba Queensland

I was engaged as a Sales Executive, responsible for the account management of approximately 200 customers and was required to achieve a new business sales target as well. I was quickly moved into the city to look after the major clients where I retained and increased the spend of the existing client base while adding many significant new clients. The clients were many and varied as were the sales solutions, this is where I really started think outside of the square. I still apply these valuable lessons today.