 Technologies used in various project include: Windows Server 2008/2012/2019, Microsoft ActiveDirectory, Citrix, VMware Vsphere, VMware Horizon, SQL 2012/2016/2019, Office365, Teams,SharePoint, UCS, AWS and Azure Cloud Solutions, Windows PowerShell scripting, DHCP, DNS, andDisaster Recovery / High Availability. Large mechanical engineering / robotic automation company: Managed small 250+ user base VDIbuild out with HorizonView, Vsphere, with Full clone and Instant clone pool maintenance and upkeep. Global Insurance Company: Managed VDI Infrastructure of 5000 + users. Vsphere, HorizonView,Vrealize Operations (trained with exposure). Pharmaceutical Corporation: Managed VMware VDI infrastructure of 10,000 + users. HorizonView,Vrealize Operations (trained with exposure), Vrealize Automation (trained with exposure),Vsphere/ESX. Large heath insurance company (Team Lead): Administered and maintained an extremely large androbust E-Discovery and archival solution with SQL back-end databases (consisting of hundreds ofservers), 900TB of email data and archival from cloud Office 365.  Large Australian Bank (Team Lead): Deployed file-archive solution configured with Full-Text Indexingand long-term retention to worm-drive storage (EMC Centera, EMC ECS). Designed and performedtraining (and refresher training) on Discovery Manager to end-user Legal Department.  Multi-national Banking/Financial Corporation (Team Lead): Designed and administered an E-Discoveryand Email Archival solution in response to compliance regulations and retention policies. (Pre-sales) Developed several proof-of-concept deployments designed to show capability andfunctionality of product offerings, tailored to each customer use-case. Professional Services Consultant for new sales for small-to-medium sized companies which contractedprofessional services to size, develop, and install Dell-EMC’s email and file archive E-Discoverysoftware suite.

AVP, Senior Messaging Engineer, Exchange 2006 to 2012Experience in scaling, deployment, and maintaining large Messaging Infrastructure of Exchange 2003/07/10, Ironport, Enterprise Vault , EmailXtender/SourceOne, Akonix messaging gateway, and MS LCS 2005 Server. Key Accomplishments:• Implemented and maintained a large EmailXtender/SourceOne EM, Discovery Manager, and Supervisor environment for Email Archiving, Journaling, and Legal Compliance capabilities• Designed, managed, and implemented project to consolidate physical Exchange servers to VM• Dept technical lead and SME providing knowledge and experience for our team for all products listed above• Implemented and maintained an Enterprise Vault 8.0 SP3 solution for email archiving of 3500 mailboxes• Implemented ActiveSync to support users with IPhone, WM, and Android devices• Designed and implemented an Akonix solution to allow archiving of IM traffic into EmailXtender/SourceOne• Implemented and maintained email gateway solution with Ironport appliances

Messaging System Engineer III 2002 to 2006Experience in scaling, designing, deployment, and maintaining large Messaging Infrastructure of Exchange 2000/2003, Tumbleweed (MailGate 3.0 appliances and EmailFirewall), RightFax, Blackberry 4.0, MS Live Communication Server 2005, and Symantec Email GatewaysKey Accomplishments:• Support Enterprise Messaging Infrastructure Environment with 30 servers in over 28 remote branches. • Managed project to consolidate Exchange servers• Technical Lead for Enterprise Tumbleweed MailGate 3.0 solution , migration from Symantec Mail Security for SMTP and Tumbleweed Email Firewall • Maintained email archiving solution (Legato EmailXtender)Messaging System Engineer II 2001 to 2002Key Messaging team member in providing advanced level support for system hardware and software, technical issues and resolutions. Participated in deployment of Exchange, Rightfax and Tumbleweed Email Firewall infrastructures. Managed Exchange DR database and mailbox restores. Key Accomplishments:• Migration team member during acquisition of the Royal Bank Canada Mortgage (RBCM) for 2500 employees• Lead for migration from Exchange 5.5 to Exchange2000 including DHCP scopes, GPO, and desktop imaging for 1500 users.• Designed and deployed complete system infrastructure for 80 remote branches including Windows 2000, Outlook, DNS, Exchange5.5, and other internal applications• Designed and Implemented wireless email environment with Blackberry Enterprise Server supporting a user base of 1600 devices nationwide (BES version 2.6, 3.5, and 4.0)

Key Accomplishments• Installed/maintained LANs and fileservers throughout TicketMaster/CitySearch offices • Identified and resolved technical problems related to PC and LAN/WAN hardware and software• Administration of Windows 2000 AD environment• Administration of Exchange 2000 environment • LAN administration including account creation, email account creation (Exchange), password resets, and user-space increases• Supported a user base of 1100

Level 1 Tech Support• Phone based support for 1300 end-user environment• Responsible for launching/monitoring tape backups for LAN servers• LAN administration including IDL resets, user space increases, group creation, and constant monitoring of LAN resources and hardware• Pioneered a knowledge base database for all of Los Angeles Arco Refinery help desk technicians• Scheduled, coordinated, and dispatched all level 2 techniciansLevel 2 Tech Support• Field support for more advanced troubleshooting and repairing• Escalation point for lvl-1 techs (13 lvl-1 techs)• Lotus Notes use and end-user support