Wayne Stafford Email and Phone Number

• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.• Developed thorough understanding of products and service offerings to better upsell and cross-sell to clients.• Communicated progress of monthly and quarterly initiatives to internal and external stakeholders.• Collaborated with sales team to collectively drive growth and market share.• Built and maintained productive relationships with customers and internal partners.• Renewed existing accounts by cementing trusting relationships with customers.• Developed successful customer relationships and quickly resolved service requests to increase sales.

• Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.• Formulated plans to expand business operations and grow overall territory and client base.• Created, implemented and reported performance of sales campaigns to enhance brand awareness and drive profits.• Increased customer satisfaction by creating and implementing training programs.• Verified and updated account information to keep details current.• Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.

• Built and maintained productive relationships with customers and internal partners.• Developed thorough understanding of products and service offerings to better upsell and cross-sell to clients.• Negotiated contracts and closed agreements to maximize profits.• Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.