● Cultivate, develop and retain relationships with key clients to understand their business and provide an exceptional level of support and expertise.● Produce multi-national postal solution estimates to help deter the best production location globally whilst maximising revenue and margin for the company.● Working closely with domestic and international postal suppliers to provide the best possible service and solution.● To oversee all Direct Marketing campaigns and to ensure smooth running from estimating through to release / receipt of items and invoicing.● To oversee all Direct Entry / local campaigns and to ensure smooth running from estimating through to release / receipt of items /customs paperwork and invoicing.● To ensure the sales forecast is update and current.● To provide presentations and comprehensive briefings, for new campaigns and projects. Brief operational teams on specific client requirements.Key Achievements:● Exceeded team targets and forecast growth 2010-2015 peaking at £18 million sales at 11% margin across 10 markets for Asendia’s biggest client.

Strategic Account Manager - Global Direct mail

● Overseeing a team of Account Executives as well as managing a portfolio of accounts.● Reporting to Client Services Manager and being responsible for a team of Account Executives.● Working closely with Sales and Marketing to ensure smooth handover of accounts from Sales into Client Services.● Dealing with personnel issues such as monthly review meetings with team members and working with Client Service Manager to resolve any serious issues.● Responsible for checking team member’s job bags and invoicing to ensure errors are avoided and team is commercially aware.● Liaising with production managers and clients, to deliver projects on time and within budget.

● To control and monitor all aspects of live jobs from specification through to invoicing.● Job interpretation and liaison to ensure a full understanding of the clients brief.● Convert Clients instructions into job bag instructions using the appropriate computer package.● Manage the timing of clients work between Data Processing, production and despatch keeping the client fully informed as appropriate.● Material and stock management on client’s jobs and contracts including print purchasing.● Process postal reporting and dockets and transport requests.● Compile information for invoicing, ensuring that all activities are recorded accurately and that invoices are prepared and presented accurately..

● Investigate and complete claims on behalf of insurance companies.● Correctly validate and process claims on a like for like basis.● Investigate and notify of any suspected fraudulent claims.

● Planning and co-ordination of deliveries, ensuring drivers hours are within Working Times Directive (WTD) and driver hours.● Maintain fleet maintenance and inspection Schedules, ensuring Preventative Maintenance Inspections, Tacho Tests and MOT’s are carried out in line with legislation.● Update vehicle maintenance schedule and computer systems.● Liaise with suppliers to obtain current certification.● Produce weekly reports for plant procurement.● Liaising with supply chain for negotiation of materials at competitive rates.

● Planning of reinstatement works, ensuring projects are completed on time and within clients requirements ● To plan out project works effectively to increase income and effectiveness of staff● Liaising with local councils, contract & production managers, to deliver projects on time and within budget.● Manage Transport-Maintenance Inspection Schedules for HGV Vehicles, ensuring PMI Inspections, Tacho Tests and MOT’s are carried out.