Wayne Thorley work email
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Wayne Thorley personal email
Ultrafast Go To Market Manager Work across all channels in digital, contact centres, Social media, and hyper local marketing to gain visibility and cut through with our base customers and New Acquisition ambitions Working across Openreach, City Fibre and Alt Net providers to build the infrastructure of the future for Fibre to the premise GTM plan delivering a 200% uplift in FTTP sales over a 12 month period Use data analytics for test and learn marketing campaigns to understand how have performed and build follow up activity accordingly and drive incremental growth Responsible for 4 national direct reports who worked closely with Alt Net providers on a daily basis building business plans to maximise hyper local opportunity’s, Marketing execution and door to door campaigns delivering 50% over volume target
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Account DirectorThe Ignite GroupAltrincham, Gb
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Senior Operations And Supplier ManagerTalktalk Jun 2022 - PresentManchester, England, United Kingdom -
Ultrafast Goto Market ManagerTalktalk Jun 2020 - PresentSalford, England, United Kingdom
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Head Of OperationsPlusnet Jul 2019 - Apr 2020Sheffield, United KingdomWorking with various key stakeholders across Plus Net ensuring we deliver the roadmap intiatives for continued growth by delivering world class service to our customers. -
New Business OperationsEe Jul 2017 - Jun 2019Nationwide Working across numerous key stakeholders through stereo meetings to launch 16 Store in Store Sainsbury’s stores on time and to budget Developed a clear implementation strategy with all key stakeholders to ensure a smooth opening plan across people, customer and operations Ensured all TUPE and newly recruited staff were fully engaged and fully trained from opening date Over delivered VS initial business case in 16 x Sainsbury’s stores whilst improving the performance in the existing Argos stores Weekly involvement at national level with the retail leadership team to keep the business updated with New Business progress and business requests -
Head Of Stores -NorthEe Nov 2016 - Jun 2017NationwideInterim Head of stores - North for Retail
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Regional ManagerEe Apr 2015 - Jan 2016North Wales And MerseysideResponsible for 29 stores and 250 people ensuring that we deliver world class service and all relevant performance metrics executing training and compliance measures whilst bringing new products and services to life for our customer base everyday
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New Stores DevelopmentEe Oct 2014 - Mar 2015United Kingdom6 month secondment to fully integrate 55 ex phones 4 u stores into the main EE estate. Responsible for 9 area managers nationwide. Responsible for the training support and successful customer and commercial output
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Regional ManagerEe Sep 2013 - Sep 2014South Manchesterregional manager for South Manchester responsible for 19 stores. This was a highly succesfull region with fantastic team development , exceptional customer performance and KPI results as well as tight operational controls.
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Head Of Stores WestEe Dec 2012 - Jun 2013I was seconded into the role of Head of Stores for 6 months after delivering exceptional results from my previous role as RM- I was responsible for the West Divison with 8 Regional managers reporting to me. During this time we recorded a number of success with KPI and customer performance improvments noted. During this time i also networked with key stakeholders in the buisness with our Customer service teams and Head office.
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Regional ManagerEe Sep 2011 - Nov 2012National RoleResponsible for the succesfull performance and operations of 31 Everything Everywhere stores incorporating both Tmobile and Orange. Ensuring all new stores and teams operate to the highest standards in all buisness critical areas. Managing a field team of 2 and responsible for 31 managers. Network with key stake holders and head office teams to ensure this new concept is success
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Regional ManagerOrange Personal Communications Services Limited Mar 2007 - Sep 2011Managed various regions in Orange managing remotley large teams and lead them to achieving marked buisness improvments in all areas. Won regional manager of the year for 2 years running. Responsible for up to 35 stores and 1 sales coach. Ensured delivery of world class service and the deveolpment of all the teams to ensure future prolonged growth. -
Regional Manager -Project LeopardOrange Personal Communications Services Limited Jan 2007 - Mar 2007NationalWorked in the team that incorparated the newly aquired link stores into the estate to ensure that they operated effectively as quickly as possible. Drew up comms strategy and training plans for the new teams to ensure they were set up to succeed
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Store Manager Orange FlagshipOrange Personal Communications Services Limited Mar 2003 - Jan 2007Manchester, United KingdomRan the flagship Orange retail store in the Trafford centre- responsible for a large team trading extended hours in a busy shopping destination. Won store manager of the year for 3 years running.
Wayne Thorley Skills
Frequently Asked Questions about Wayne Thorley
What company does Wayne Thorley work for?
Wayne Thorley works for The Ignite Group
What is Wayne Thorley's role at the current company?
Wayne Thorley's current role is Account Director.
What is Wayne Thorley's email address?
Wayne Thorley's email address is wa****@****e.co.uk
What are some of Wayne Thorley's interests?
Wayne Thorley has interest in Running, Spending Time With My Daughter, Playing Football.
What skills is Wayne Thorley known for?
Wayne Thorley has skills like Management, Leadership, Team Management, Customer Experience, Team Leadership, Performance Management, Retail, Sales, Telecommunications, Training, Time Management, Customer Satisfaction.
Who are Wayne Thorley's colleagues?
Wayne Thorley's colleagues are Craig Morris, Barry Mounter, Avtar Singh, Michael Sweeney, Myriam Holt, Craig Morris, Jai Kapila.
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