Offline2Online works with clients to transform their Retail/Physical experiences. Merging the physical & digital worlds to deliver world-leading, connected CX.

- Provided user interface and user experience services- Built a user interface for a startup SaaS desktop application- Lead and provided hand over and support for developers to take the design concept into dev phase

- Lead a team of 10 on a 3-week design sprint for our student project on behalf of Academy XI- Executed end-to-end UX and UI design practices across multiple projects- Produced Artefacts and other deliverables for every step of the design process- Presented research insights and deliverables back to clients and stakeholders.- Managed stakeholder engagement and client expectations- Operated within teams using lean and agile methodologies

- 3-week design sprint to validate and suggest improvements to this SaaS based company- Executed end-to-end UX and UI design practices- Produced Artefacts and other deliverables for every step of the design process- Presented research insights and deliverables back to clients and stakeholders- Managed stakeholder engagement and client expectations- Used agile methodologies to delivery iterative improvements.

As Digital Producer I am responsible for the constant care and renewal of the Optus web pages:- for desktop and mobile;- that are responsive to all devices and platforms- that are engaging;- that keep the users experience at the foremostThe tools I use are:- AEM (Adobe Experience Manager) and Vignette8 content management system (CMS) - for uploading content and images- Notepad++At this Telco the areas of the website I work on varies.- digital producer… Show more As Digital Producer I am responsible for the constant care and renewal of the Optus web pages:- for desktop and mobile;- that are responsive to all devices and platforms- that are engaging;- that keep the users experience at the foremostThe tools I use are:- AEM (Adobe Experience Manager) and Vignette8 content management system (CMS) - for uploading content and images- Notepad++At this Telco the areas of the website I work on varies.- digital producer for Hype - a newly launched sports and entertainment news site on Optus. - provided AEM editorial and production support for the entertainment section. - build and launched device pages releases for prepaid mobile handsets and tablets. - build landing pages and microsites from scratch in AEM for various stakeholders. - BAU tasks include: organising URL redirects; updating mass service disruption notices; furnishing plan / pricing changes; making stock and delivery messaging updates; adding and removing banners and ads. Show less